Maintenance Tech
About The Position
In keeping with HDG Hotels Legacy Division's Vision, Mission and Values, the Maintenance Tech is primarily responsible for maintaining common areas, meeting spaces, the restaurant, bar, sauna, fitness center, pool area, and hotel guestrooms through preventative maintenance. The position also assists with the repair and maintenance of hotel equipment, including mechanical and electrical equipment such as pumps and motors. The role responds to guest requests and work orders, inspects public areas for condition and safety, maintains mechanical areas, and performs repairs throughout guestrooms, public spaces, and administrative offices. Repairs may involve plumbing, kitchen, mechanical, laundry, electrical, heating, cooling, ventilation, furnishings and fixtures, painting, wall coverings, light carpentry, doors and windows, swimming pools, and landscaping. The position also maintains the Rooms Preventative Maintenance Program and its records in Quore, performs groundskeeping duties, and helps with housekeeping and deep cleaning as needed. After-hours on-call availability may be required when issues arise, and weekend availability is required. The job has no supervisory responsibilities. A high school diploma or GED, one to three months of related experience and/or training, or an equivalent combination is specified. The employee must be punctual and able to meet attendance, scheduling, and work-deadline requirements. The job requires reading and interpreting safety and maintenance documents, writing routine reports and correspondence, and communicating effectively with customers or employees. Listed computer systems and software include internet, Excel, Word, Outlook, PowerPoint, Quore, 3CX, and Beekeeper.
Requirements
- High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees.
- Knowledge of internet software, Excel, Word, Outlook, PowerPoint, Quore, 3CX, and the Beekeeper system.
- Ability to operate power tools and troubleshoot for solutions.
- Ability to perform the physical demands of the job, including frequently lifting and/or moving up to 50 pounds.
- Ability to meet the specified attendance and punctuality requirements.
Responsibilities
- Respond to guest requests in a timely and efficient manner and update their status in Quore.
- Perform groundskeeper duties as needed.
- Complete work orders in Quore in a timely manner.
- Keep mechanical areas orderly and clean.
- Inspect public areas daily for issues, particularly those involving condition and safety.
- Provide after-hours on-call availability when issues arise and be available on weekends.
- Repair and maintain guestrooms, public areas, administrative offices, and hotel equipment.
- Perform repairs involving plumbing, kitchen, mechanical, laundry, electrical, heating, cooling, ventilation, furnishings and fixtures, painting, wall coverings, light carpentry, doors and windows, swimming pool maintenance, and landscape and lawn maintenance.
- Maintain the Rooms Preventative Maintenance Program and keep records updated in Quore.
- Perform housekeeping and deep-cleaning duties as required.
- Meet attendance, punctuality, scheduling, and work-deadline requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
