Maintenance Tech

Resolute Road Hospitality•Goodlettsville, TN

2d•Onsite

About The Position

The Maintenance Tech performs routine maintenance, repair work, and upkeep of guest rooms, public areas, and back-of-house spaces at the brand-new Tru by Hilton in Goodlettsville. The role works closely with the Maintenance Manager and other team members to respond to issues promptly and care proactively for hotel systems, helping maintain a safe and welcoming environment. The position includes inspecting the property, responding professionally to guest service requests, supporting pool and spa maintenance, and assisting with preventative maintenance and safety compliance. The Maintenance Tech may also support shuttle transportation needs when required. Consistent attendance and adherence to Resolute Road Hospitality and brand standards are critical. Duties may evolve based on organizational needs.

Requirements

General understanding of building systems, including HVAC, electrical, and plumbing.
Ability to learn and advance technical skills with supervision.
Familiarity with the safe use of hand tools, power equipment, and cleaning chemicals.
Ability to work independently and as part of a team in a fast-paced setting.
Clear and courteous communication skills.
Time management and prioritization of multiple maintenance tasks.
Reliability, initiative, and pride in work.
Valid driver’s license required for shuttle transportation support.
Consistent attendance and adherence to Resolute Road Hospitality’s standards.

Nice To Haves

High school diploma or GED preferred.
Previous maintenance or hospitality experience preferred.
Laundry equipment experience is a plus.

Responsibilities

Complete assigned maintenance and repair tasks across the hotel’s interior and exterior areas.
Walk the property regularly to inspect cleanliness, condition, and safety.
Maintain working knowledge of HVAC, plumbing, electrical, mechanical, and shuttle vehicle systems.
Respond to guest service requests and reported issues with professionalism and efficiency.
Support pool and spa maintenance, including chemical testing and accurate logbook upkeep.
Assist with inspections, preventative maintenance routines, and safety compliance tasks.
Maintain clean and safe maintenance spaces and tools, and monitor inventory of supplies and equipment.
Report and escalate equipment failures, unsafe conditions, or guest-related concerns.
Perform cleaning and upkeep in public areas such as hallways, stairwells, elevators, and service corridors.
Support shuttle transportation needs when required.
Follow company and brand standards, OSHA safety practices, and local codes.
Perform other duties as assigned.