Maintenance Tech III | Liv Avenida

Liv Career•Chandler, AZ

1d•Onsite

About The Position

The Maintenance Tech III at Liv Avenida is responsible for a wide range of maintenance duties within the residential community. This includes promptly addressing service requests, performing apartment turnovers, and ensuring safety and compliance with company policies and procedures. The role involves daily inspections of common areas and amenities, as well as performing preventative and seasonal maintenance on various systems such as irrigation, swimming pools, fountains, and HVAC. Administrative tasks like communicating with residents, managing inventory, and completing timesheets are also part of the job. The Maintenance Tech III is expected to participate in an on-call rotation, responding to emergency requests 24/7, and also provides mentorship and training to co-workers. Maintaining professional communication with residents, team members, and contractors is crucial.

Requirements

Skilled in general home maintenance, plumbing, appliance repair, general electrical work, and one or more of the following areas: pool maintenance, landscaping, and irrigation, and/or pest control.
Type II or Universal refrigerant certification or ability to obtain this certification within six months.
Type I is also required at communities with wall air conditioning sleeve units.
Completion of one approved fair housing seminar within one year, and every two years thereafter.

Nice To Haves

High school diploma or equivalent GED preferred.

Responsibilities

Adheres to Standard Operating Procedure, Maintenance Service Response and Communication Protocol, when completing all service requests.
Prioritizes service requests and makes quality workmanship repairs in a timely manner.
Generally, completes service requests within 24 hours of date the request was made.
Adheres to Standard Operating Procedure, Turnover Policy.
Installs turnover lock on apartment.
Prepares or reviews the Turnover Checklist, prioritizes workload, obtains appropriate materials and tools from the maintenance shop and proceeds in completing the work within the given time as set by the Maintenance Supervisor.
Follows through to ensure that other specified contractors complete scheduled contracted work.
Contacts specified contractors when contracted work is unsatisfactory or has not been completed in a timely manner.
Inspects the apartment after Turnover Checklist has been completed and takes care of any items that were overlooked.
Installs normal apartment lock when the apartment is in ready condition.
Gathers all keys including the mailbox and garage keys, as well as the garage remote and turns them over to the Maintenance Supervisor for final inspection.
Follows regular safety procedures as stipulated by best practices, MSDS, and all company SOP and policies.
Complies with the respiratory compliance program.
Complies with the mold remediation policy.
Notifies the maintenance supervisor of any safety or compliance concerns.
Notifies the maintenance supervisor of any needed updates to policies, programs, or MSDS.
Complies with the Liv Communities Employee Safety and Compliance manual.
Inspects common areas and community amenities daily to ensure that these areas are in good condition.
Prepares appropriate service request or notifies Maintenance Supervisor when areas need attention.
If corrective action is minor and tools and/or material is in stock, proceeds with or delegates necessary work to be completed.
Performs start-up, regular maintenance, and winterization of irrigation system.
Completes swimming pool opening procedures, daily maintenance and end of season close procedures where applicable.
Installs, removes, and performs regular maintenance work on fountains.
Inspects and performs regular maintenance on building H.VA.C. systems.
Performs preventative maintenance in buildings and apartment homes including, but not limited to, heating and air-conditioning systems, plumbing fixtures, sprinkler system, smoke detector and fire extinguishers.
Contacts Residents to communicate status of service requests or work in common areas.
Completes service requests and leaves a copy for the Resident and/or office.
Notes inventory checklist when material is removed for use in the community.
Checks status of inventory, updates inventory log, and prepares purchase orders when materials are needed to replenish inventory.
Completes time sheets.
Assists in the preparation of specifications for contracted work.
Adheres to Standard Operating Procedures , On-Call Service procedures.
Carries cellular phone 24 hours/day during the assigned on-call period.
Responds to all calls within 10 minutes of alert.
Contacts party requesting emergency service to assess situation, troubleshoot problem, and advises them on controlling damage, and provides them with an estimated arrival time.
Does not travel more than 30 minutes from the community during the assigned on-call period to ensure timely response in case of an emergency.
Mentors and provides training to co-workers on repairs of appliances, fixtures, and other building systems.
Offers assistance as necessary to alleviate a team member’s workload.
Maintains a professional and friendly rapport with residents, team members, and contractors.
Notifies Maintenance Supervisor of Contractors who consistently fail in performing contracted work.
Notifies Maintenance Supervisor of work delays, low inventory, emergency situations, or angry Residents.
Keeps Property Manager apprised of unhappy team members, concerned residents, complaints, alleged neighbor disputes or incidents believed to have violated a community policy or term of the Lease.