Maintenance Team Member

MERANI HOSPITALITY • Niagara Falls, NY

1d • Onsite

About The Position

Responsible for the preventative maintenance and repairing of the hotel's mechanical/electrical systems, equipment, and for the general maintenance and upkeep of the physical property, FF/E, grounds, etc.

Requirements

• Must be knowledgeable in areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
• Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.

Nice To Haves

• Must be willing and able to be responsible to complaints about maintenance.
• Must be willing and able to pitch in and help co-workers with their job duties.

Responsibilities

• Treat guests in friendly manner.
• Ensure maintenance/repair services level is maintained to include electrical, plumbing, refrigeration, heating and cooling, structural, facilities, ground and parking areas.
• Ensures timely response to requests for service by guests, employees, and management to include repair or replacement of all interior fixtures and furnishings.
• Monitors the level and quality of services performed by outside contractors in accordance to all lease agreements, service contracts and warranties.
• Maintains accurate records to include serial numbers of all equipment.
• Ensures implementation of ongoing Preventive Maintenance program.
• Maintains emergency procedures and equipment and assists with the implementation of all emergency procedures for the safety of all guests and employees.
• Maintains a clean and orderly work area free of hazards.
• Maintains adequate inventory of tools and supplies for maximum employee productivity.
• Maintains departmental communications through the effective use of staff meetings logbooks, and bulletin boards.
• Stays abreast of all technological advancements in the field.
• Maintains the productivity and labor cost goals established by the General Manager.
• Participates in new employee orientations by delivering an overview to the building and the Engineering/Maintenance department.
• Maintains departmental communication.
• Monitors and maintains a high level of cleanliness and maintenance.
• Conducts inspections, investigating complaints and implementing corrective actions.
• Maintains the hotels Out of Order room program in conjunction with the General Manager to ensure revenue losses are kept to a minimum.
• Communicates accurate room status to the front office.
• Enforces standard procedures for the acceptance, security and return of guest lost and found items.
• Maintains standard procedures for security of on loan equipment.
• Maintains security of room attendant keys, department keys and guest keys.
• Maintains energy management practices, policies, and procedures.
• Acts as Manager of Duty as assigned by management.
• Participates in other management programs, as necessary.
• Communicates continuously with the General Manager regarding deficiencies and ensures corrective action is taken.
• Ensures timely response to requests for service by guests or employees and management.
• Maintains personal contact with guests, clients, and community.
• Assists in implementation of Sales Plan.
• Assists in preparation of capital expenditure requirements and assists in the installation of those projects.
• Maintain exterior grounds to assure cleanliness.
• Picking debris from parking lots.
• Sweeping along curbs and sweeping up leaves.
• Using the hose to spray sidewalk and siding of building to maintain cleanliness.
• Maintain the cleanliness of the dumpster area daily.
• Maintaining all public areas when house person is unable.
• Removing snow as needed and salting when necessary.
• Maintenance Engineer will need to arrive earlier on property to remove snow before guest checkout.
• Daily and monthly reports given to manager in a timely manner.
• Ensure indoor pool functions and is clean for guests.
• Learn all procedures for the care of pool (if applicable).
• Fitness Center - maintaining exercise equipment (if applicable).
• Reviews maintenance problems, complaints, and work orders to prioritize and schedule work assignments.
• Plan and execute on-going appropriate maintenance programs.
• Solicit bids from contractors, evaluate the proposals and once employed, ensure work is completed to specifications.
• Coordinate with local health, safety, fire and building inspectors to ensure compliance with all applicable codes and regulations.
• Maintain building exterior if not serviced by a contractor (e.g. snow removal, lawn care, painting).
• Listen and respond to guests requests or complaints.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED