Maintenance Support Coordinator

GFL Environmental Inc. • Aurora, ON

4d • Onsite

About The Position

The Maintenance Support Coordinator is a vital link in GFL’s operational chain, responsible for providing high-level administrative and system support within the M5 platform. This role ensures the integrity of our fleet and facility data, streamlines cross-functional coordination, and supports operational efficiency through meticulous data management and reporting. The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment and possesses the technical aptitude to manage complex ERP workflows.

Requirements

• 1–3 years of experience in maintenance coordination, operations support, finance, or system administration.
• Advanced skills in Microsoft Office Suite (Excel is a must); ability to quickly master internal ERP platforms.
• Strong analytical skills with the ability to investigate root causes of system errors.
• Exceptional time-management skills and the ability to juggle multiple priorities without missing a beat.
• Effective verbal and written communication skills for collaborating with diverse internal teams.
• High level of discretion when handling sensitive financial or operational data.
• Proven ability to work autonomously with minimal supervision while meeting strict deadlines.
• Intermediate proficiency in Excel (e.g., VLOOKUPs, pivot tables, data sorting).
• Valid work authorization in the country where the job is located is required.
• Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

Nice To Haves

• Post-secondary education in Business Administration, Finance, or a related field is considered a strong asset.
• Prior experience with M5 or similar ERP/maintenance management software is highly preferred.

Responsibilities

• Provide daily administrative support within the M5 system, including meticulous data entry, asset updates, and maintenance record management.
• Audit and maintain the accuracy of maintenance contracts, billing information, and operational records to ensure seamless financial and fleet reporting.
• Generate routine and ad hoc reports to assist Finance, Operations, and Leadership teams in making data-driven decisions.
• Investigate and reconcile discrepancies within system data; troubleshoot basic M5 process issues and escalate technical concerns to IT when necessary.
• Create and maintain organized documentation for maintenance processes, system updates, and standard operating procedures (SOPs).
• Assist in training team members on M5-related workflows to ensure standardized system usage across the department.
• Proactively identify opportunities to enhance reporting accuracy, streamline workflows, and improve overall departmental efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree