Maintenance Supervisor- HOA

Castle Group•Lakewood Ranch, FL

About The Position

The Maintenance Supervisor (HOA) is responsible for the daily supervision of Maintenance and Housekeeping staff. He or she is responsible for department organization, performing maintenance checks, supervising the inspection of all mechanical sections of the club house, and reporting to management on all areas. The Maintenance Supervisor is also responsible for the seamless running of all the common areas mechanics, HVAC, pools, cleanliness, organization of these areas and maintaining a team of energized and motivated professionals. The Maintenance Supervisor also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.

Requirements

High school diploma or equivalency required.
4+ years as a Maintenance supervisor or similar position
Basic knowledge of relevant regulations and codes governing maintenance activities such as safety, environmental and building codes.
Prior experience managing and leading a team
Driver’s license required.
Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
Effective leadership skills.
Able to work under tight deadlines and use time effectively based on key priorities.
Intermediate command of computer hardware/software, specifically Microsoft Office Suite.
Effective written and verbal communication skills
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Communicate, receive and exchange ideas and information by means of spoken and written language.
Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations.
Ability to lift 50lbs. following appropriate safety procedures.
Ability to: work in an upright standing position for long periods of time crawl in small and tight spaces work in different environmental working conditions (e.g. heat, cold, wind, rain). walk and climb stairs stoop and bend
Extensive use of fingers for typing and visual use of the computer monitor.
Handle, grasp, feel objects and equipment.
Reach with hands and arms.
Ability to quickly and easily navigate property/buildings are required to meet the job functions.
Repeat various motions with wrists, hands and fingers.
Ability to detect auditory and/or visual emergency alarms
May be required to perform work outdoors during all seasons
Ability to climb ladders and work at heights above ground level (12-16 ft.)
Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone.
Visual ability correctable to 20/20.
Ability to respond verbally in an understandable, professional manner in person and over the telephone.
May be required to travel for training sessions off-site
Ability to work extended hours and weekends if needed.

Nice To Haves

HVAC, CPO and/or OSHA certification or other certifications preferred.

Responsibilities

Completes a daily walk-through of property to ensure an aesthetically pleasing environment with fully functioning equipment and amenities.
Assists in securing bids and proposals and makes recommendations to the Property Manager as they relate to the building’s physical condition.
Working knowledge of all tools and equipment, repair, and maintenance of that equipment, and requesting or reporting equipment issues to management
Monitors work performed by service, building repair and maintenance contractors, assessing issues and handling escalations, offering recommendations for resolution to management.
Responsible for stocking, ordering, and organizing an inventory of parts, supplies, and materials, while complying with the budgetary constraints dictated by the Association’s Operating Budget and following established purchasing procedures.
Responsible for receiving and verifying items received with maintenance deliveries.
Maintains a safe work environment by properly training staff in safety procedures, as established by OSHA and Castle Group, and by ensuring staff has proper PPE’s, equipment/supplies to perform their job.
Works with the Property Manager to create and execute the Hurricane Preparedness Plan for the property and delegate tasks to team, as needed
Provides inspection reports, checklists, pool log and other maintenance reports to Property Manager detailing property condition, safety issues, project updates and any other requested information.
Using the established guidelines, assists in the preparation and implementation of a preventative maintenance program for the building and/or community, documenting procedures and processes followed.
Executes the maintenance work schedule provided by the Property Manager.
Responds to emergencies in the building and/or community as needed and is on-call 24/7. Maintains thorough knowledge and understanding of the emergency equipment and procedures and communicates to the Property Manager the status and outcome of any emergency.
Other duties and responsibilities as assigned.
Directly manage a minimum of 1 teammate
Carry out supervisory responsibilities in accordance with Castle’s policies and applicable laws.
Responsibilities may include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.