Maintenance Supervisor - Aventon Annapolis

Greystar Management Services•Annapolis, MD

14h•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure that the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and routine maintenance, prepares vacant apartments for leasing and move-ins, and helps maintain community quality and safety standards. The position also supports inventory, budgeting, expense control, vendor oversight, and customer service.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by state law; knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and business contacts; respond courteously; and remain calm while resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact for internal team members and external visitors, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for a manager.
Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including evening, weekend, and holiday on-call duty.

Nice To Haves

Property management system experience is preferred.

Responsibilities

Complete resident-requested work orders and routine maintenance by diagnosing problems and making repairs according to policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, punch lists, vendor scheduling, supplies, repairs, and inspection of completed work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, exteriors, apartment interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and common areas.
Periodically inspect work performed by service team members and develop corrective action plans when needed.
Inspect contractors’ and vendors’ work, materials, and services to confirm they meet quality, scope, and specification requirements.
Maintain inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventative maintenance procedures.
Assist the Community Manager with budgets for regular repairs, maintenance, and capital projects.
Support cost-control efforts by repairing rather than replacing parts where possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, maintain accessible and current MSDS sheets, and stay informed about OSHA and other safety requirements to support compliance.
Provide respectful and responsive customer service to residents and others, answer questions, address complaints sensitively, and complete assigned work orders efficiently and urgently.
Work a flexible schedule that includes taking call during evenings, weekends, and holidays.
Travel locally as needed for business meetings, training, or other job responsibilities.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs.