Maintenance Supervisor

Pratum Companies•Annandale, VA

69d•Onsite

About The Position

The Residential Apartment Maintenance Supervisor is responsible for managing all maintenance-related repairs and upkeep of the property. This includes overseeing the make-ready process for apartments, initiating and overseeing maintenance projects to improve curb appeal and building systems, and monitoring contractor performance. The role involves developing scopes of work, seeking qualified contractors, managing expenses within owner goals, and negotiating pricing. A key aspect of the position is directing and supporting the maintenance team, identifying training needs, and ensuring accountability. The supervisor will also direct the Preventative Maintenance program, ensure timely completion and documentation, and adhere to all housing rules. The goal is to create and motivate a team focused on customer service and curb appeal. Other duties as assigned.

Requirements

HVAC and/or CFC certifications REQUIRED (or other applicable designations)
Must have working knowledge of NSpire inspection.
Must have excellent plumbing, electrical, HVAC and carpentry knowledge
Experience with supervising others
Extensive knowledge of residential building systems a must, including but not limited to, boilers, chillers, cooling towers, air handlers, condensing units, roof fans.
Proficient using maintenance related programs, Microsoft Word, Excel, email and web searches.
Excellent communication skills, including writing, proof reading skills, and speaking.
Ability to manage multiple projects and work assignments from a variety of staff and volunteers.
Excellent interpersonal skills in person and by phone and email, with high professionalism.
Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude.
Ability to accomplish innovative projects with little supervision.
Fantastic customer service ethic and high expectations for quality.
Must be able to read and write English fluently.
Ability to accurately perform intermediate mathematical functions.
Ability to understand and perform all on-site resident management software functions.
A minimum of three (3) years' experience in residential property management or a related field is required.
Minimum of basic knowledge of computers
Ability to use Outlook and OneSite
Intermediate knowledge of MS Word and Excel
Minimum of basic Internet knowledge
Must be capable of physically accessing all exterior and interior parts of the property and amenities.
Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

Nice To Haves

Professional building system licenses are preferred and may be required based on the building type of the assigned property.

Responsibilities

Manage all maintenance-related repairs and upkeep of the property.
Manage the make ready process to ensure apartments are prepared for move-in in a timely fashion.
Initiate, perform & oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance.
Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work.
Manage expenses properly in accordance with owner goals and actively seek to minimize expenses regularly, through the proposal process and pricing negotiation, as well as the budgeting process.
Develop and maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list.
Direct supervision and support for the maintenance team on a daily basis, including identifying training and development opportunities and holding the team accountable for the condition of their buildings and work areas.
Direct the Preventative Maintenance program, ensure timely completion and thorough documentation.
Adhere to all local, state and federal housing rules.
Create and motivate a team that focuses on customer service and curb appeal on a daily basis.