Maintenance Supervisor

The Klotz Group of Companies•San Antonio, TX

12d•Onsite

About The Position

The Maintenance Supervisor is the operational backbone of Distinction Apartments. This is not a desk role. This is not a “call it in and check later” position. You are responsible for the physical condition, safety, readiness, and long-term performance of the asset. Your leadership shows up in every unit turn, every inspection, and every resident interaction. If you tolerate shortcuts or deferred maintenance, this is not the role. If you lead with urgency, precision, and pride in the asset—we want you here. You own the physical execution of the property. That means: Market-ready units delivered without excuses Preventative maintenance completed without reminders Clean, safe, fully functioning systems at all times A maintenance team that executes with discipline and consistency You protect the value of the asset by how you lead every day.

Requirements

3+ years of multifamily maintenance experience
Advanced knowledge of: Appliance repair Plumbing Electrical systems HVAC Light carpentry
Valid Driver’s License required
Safety-conscious and detail-oriented
Enthusiastic, disciplined, and execution-driven

Nice To Haves

Certifications required or strongly preferred: EPA (Universal preferred) HVAC CPO CAMT

Responsibilities

Lead Maintenance Operations
Diagnose and complete work orders with speed, accuracy, and professionalism
Ensure all repairs meet company standards, safety protocols, and applicable codes
Lead by example—hands-on when needed, decisive always
Own the Make-Ready Process
Oversee pre–move-out inspections and detailed punch lists
Schedule and manage vendors and contractors as required
Coordinate labor, materials, and timelines to hit leasing demand
Inspect every completed unit—quality control is non-negotiable
Set & Enforce Property Standards
Establish and maintain standards for cleanliness, safety, and appearance across:
Grounds and landscaping
Amenities and common areas
Building exteriors and interiors
Breezeways, curbs, signage, parking lots, and trash areas
Ensure the property reflects LVL Living’s standard at all times
Lead the Maintenance Team
Inspect and evaluate work performed by service technicians
Coach, correct, and elevate performance continuously
Develop corrective action plans when standards are missed
Build a culture of ownership, urgency, and accountability
Manage Vendors & Contractors
Inspect vendor work for scope, quality, and compliance
Hold contractors accountable to timelines and standards
Reject subpar work—performance is required, not optional
Control Inventory, Cost & Preventative Maintenance
Maintain proper inventory of parts, supplies, and tools
Partner with the Property Manager to stay within budget
Execute monthly preventative maintenance with discipline
Fix rather than replace when appropriate—without sacrificing standards
Own Safety & Compliance
Conduct regular safety meetings
Maintain current MSDS sheets and safety documentation
Stay compliant with OSHA and all applicable regulations
Ensure a safe environment for residents and team members
Represent the Standard
Respond to residents with professionalism, respect, and urgency
Resolve maintenance concerns decisively and thoroughly
Reinforce trust through consistency and follow-through