Maintenance Supervisor - Lofts at Southside

Bedrock Property Management • Durham, NC

2d • Onsite

About The Position

At Bedrock Property Management, we are looking for a Maintenance Supervisor to oversee the entire maintenance process for the property. This role involves ordering supplies, diagnosing maintenance problems, and performing service requests, with a strong background in HVAC, plumbing, electrical, and general carpentry. We are not an ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Bedrock focuses on providing the best service to our residents and our owners!

Requirements

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Candidates must hold at least one of the following certifications. If not currently certified, the selected candidate must obtain the required certification within 60 days of employment: EPA Section 608 Certification (HVAC).
• Proven leader, forward thinker, innovative, and driven.

Nice To Haves

• HVAC Certification: May include certifications such as HVAC Excellence or equivalent that validate HVAC-specific technical skills.
• OSHA 10 or OSHA 30 Certification: Demonstrates general workplace safety knowledge, particularly valuable in construction and technical environments.
• CPO (Certified Pool Operator): Beneficial for roles involving pool and spa maintenance; includes training in water quality, safety, and mechanical systems.
• Plumbing or Electrical Licenses: Depending on state requirements, licenses or certifications in plumbing or electrical work are advantageous and support a broader range of maintenance capabilities.

Responsibilities

• Supervises the maintenance of the physical condition of the property.
• Utilizes hand tools and power tools to participate in upkeep.
• Oversees the removal of debris and other objects from the property.
• Responds to issues outside of normal work schedule when required.
• Professional and timely responses to all work orders.
• Ensures the adherence to all company policies and procedures.
• Supervises the workflow for the service staff and delegate workload to staff.
• Meets and exceed budget expectations for expenditures.
• Orders supplies, materials, and tools as needed.
• Ability to diagnose problems and repair major appliances, HVAC, plumbing, electrical (when no license is required), general carpentry, pool care, and roof and gutter repairs.
• Address issues with landscaping and snow/ice removal.
• Communicate effectively with residents and coworkers even in difficult situations.
• Perform service requests correctly and promptly.
• Operating computers and other technological devices to access email, and company-utilized software.
• Successfully execute Bedrock's non-negotiables for service work orders and vacant turn times.

Benefits

• We promise we will never be ordinary, which we hope you can see by this job description.
• At Bedrock, you will be pushed to accomplish more than you ever thought possible.
• You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work.
• If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then Bedrock could very well be the last company you ever work for.
• Bedrock Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed