Maintenance Supervisor at The Grove on John's Island

NHE, Inc.•Johns Island, SC

2d•$29 - $31•Onsite

About The Position

The Maintenance Supervisor, working under the direction of the Community Manager, oversees and performs maintenance operations for an apartment community. The role supervises on-site maintenance staff and is responsible for physical assets, repairs, apartment make-readies, preventive maintenance, construction or rehabilitation projects, vendor work, inventory, and monitoring the monthly maintenance budget. The position also coordinates schedules, service requests, safety training, and property inspections, and may assist other communities when needed. The role requires flexibility to work varied schedules, including weekends and some holidays as required, and regular overtime and after-hours service calls.

Requirements

Previous supervisory experience is required.
At least 5 years of general maintenance experience and/or at least 1 year of multifamily, industrial, or institutional service request experience.
High school diploma or equivalent required.
Type II or Universal EPA certification required.
Ability to troubleshoot and repair HVAC equipment, plumbing and electronic systems, major appliances, pool and spa equipment, and other community systems.
Valid driver's license or immediate means of transportation to provide service calls.
Ability to perform all facets of apartment make-ready work.
Ability to use independent judgment, prioritize tasks, manage multiple duties, and work with little direction while maintaining confidentiality and professionalism.
Strong interpersonal skills for regular interaction with residents, vendors, contractors, supervisors, employees, and coworkers.
Ability to generate reports and business correspondence, communicate effectively, perform basic arithmetic, read and write English at an intermediate level, and follow written and verbal instructions.
Ability to work varied schedules, including weekends and some holidays as required, and to work overtime and after-hours service calls.
Attendance is an essential job function.

Nice To Haves

Construction experience.
Some college or trade school.
Certified Apartment Service Technician (CAMT) certification.
Certifications in boilers, plumbing, basic and advanced HVAC, journeyman work, fire extinguisher use, and first aid.
Training in compressor diagnosis and appliance repair.
Painting experience.

Responsibilities

Supervise, schedule, assign, and perform maintenance activities with the on-site maintenance staff under the direction of the Community Manager.
Coordinate with the office team and Community Manager on apartment inspections, move-in and move-out reports, make-readies, and service request schedules.
Establish priorities for service requests, assign work equitably, monitor completion, limit repeat calls, and coordinate warranty work with vendors.
Prepare vacant apartments for occupancy, identify make-ready needs, ensure necessary repairs and replacements are completed, and ensure trash is removed.
Coordinate and provide safety and skills training, assess training needs, coach employees, and prepare staff for advancement.
Conduct daily property tours, identify and correct hazards, secure storage and pool areas, and complete written safety audits periodically.
Coordinate, schedule, and perform preventive maintenance on equipment and apartments.
Order supplies, monitor the maintenance budget, assess equipment and supply needs, obtain Community Manager approval for major or unbudgeted expenditures, and provide input to the next fiscal-year budget.
Manage vendors, monitor contracts, and perform quality control.
Maintain the organization and cleanliness of work areas and maintenance shops.
Assist with hazardous weather events, fires, floods, freezes, and other emergencies.
Attend required industry and company training programs and perform subordinate associates' tasks as needed.
Perform other duties as requested or assigned by a supervisor or manager.