Maintenance Supervisor - Chariot Pointe

Elmington Property Management•Murfreesboro, TN

5h•Onsite

About The Position

At Bedrock Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Bedrock focuses on providing the best service to our residents and our owners! The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service.

Requirements

Strong background in HVAC, plumbing, electrical, and general carpentry.
EPA Section 608 Certification (HVAC) or ability to obtain within 60 days of employment.
HVAC Certification (e.g., HVAC Excellence or equivalent) or ability to obtain within 60 days of employment.
Ability to diagnose problems and repair major appliances, HVAC, plumbing, electrical (when no license is required), general carpentry, pool care, and roof and gutter repairs.
Proven leader, forward thinker, innovative, and driven.

Nice To Haves

OSHA 10 or OSHA 30 Certification
CPO (Certified Pool Operator)
Plumbing or Electrical Licenses

Responsibilities

Oversees the entire maintenance process for the property by ordering supplies, diagnosing maintenance problems, and performing service requests.
Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
Supervises the maintenance of the physical condition of the property.
Utilizes hand tools and power tools to participate in upkeep.
Oversees the removal of debris and other objects from the property.
Responds to issues outside of normal work schedule when required.
Ensures professional and timely responses to all work orders.
Ensures the adherence to all company policies and procedures.
Supervises the workflow for the service staff and delegate workload to staff.
Meets and exceed budget expectations for expenditures.
Orders supplies, materials, and tools as needed.
Diagnoses problems and repair major appliances, HVAC, plumbing, electrical (when no license is required), general carpentry, pool care, and roof and gutter repairs.
Address issues with landscaping and snow/ice removal.
Communicate effectively with residents and coworkers even in difficult situations.
Perform service requests correctly and promptly.
Operating computers and other technological devices to access email, and company-utilized software.
Successfully execute Bedrock's non-negotiables for service work orders and vacant turn times.