Maintenance Supervisor - Multifamily

Fortis Property Management•Hendersonville, TN

3d•Onsite

About The Position

Fortis Property Management is hiring a skilled Maintenance Supervisor to lead on-site maintenance operations, manage teams, and deliver top-tier resident care. The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. This includes quality move-in, resident satisfaction, quality and timely service and personal attention to our residents and is instrumental in helping deliver superior customer service to our residents.

Requirements

High School graduate or equivalent
2-3 years prior property maintenance experience required
EPA Universal Certification required
Strong knowledge of building operations, HVAC systems, appliance repair, plumbing, electrical, mechanical systems, pool care, and warranty management
Equipment/Irrigation and Electronic Access Gate repair as applicable to the community
Must have own tools
Valid driver's license required
Computer skills to include Microsoft Office (Word, Excel) property management software (Yardi) preferred

Nice To Haves

Vocational/Technical school or related trade preferred.
CAMT (Certified Apartment Maintenance Technician) designation preferred
1-year supervisory experience, minimum is preferred
CPO (Certified Pool Operator) certification preferred or ability to obtain.

Responsibilities

Achieve budgeted maintenance expenses
Assist in the achievement of the annual budget plan
Make recommendations to the Community manager regarding the purchasing of supplies and equipment
Ensure the physical condition of the community, including the condition of vacant apartments
Advise the Community Manager of maintenance problems and solutions
Ensure all work orders are completed in a timely fashion
Provide same day services on work orders
Walk the community daily making note of needed repairs
Establish and maintain preventive maintenance program
Carefully monitor turnover trends
Daily communication with the Community Manager to discuss progress, follow-up, or complications regarding maintenance activities
Participate in the development and implementation of an ongoing property maintenance and improvement plan
Produce timely turns on vacant units
Assume emergency on-call duty status as scheduled by yourself and the manager
Maintain maintenance shop
Provide superior customer service
Follow up on work orders to ensure the highest quality of customer satisfaction
Adherence to Risk Management to ensure resident, associate, and visitor safety as well as property safety
Maintain a professional image and attitude and expect the same from all maintenance associates
Adherence to and proper implementation of all Fortis Properties Management policies and procedures
Assign daily work duties to service staff
Schedule on call maintenance coverage, in partnership with the manager
Oversee all on-site maintenance associates and all outside contractors employed by Fortis Property Management who work in the community in a maintenance-related capacity