Maintenance Supervisor for The Reserve at Hickory Commons

NHE, Inc.•Winston-Salem, NC

11d•$26 - $28•Onsite

About The Position

The Maintenance Supervisor oversees the physical condition and maintenance operations of the apartment community. Responsibilities include repairs, make-readies, preventive maintenance, budget monitoring, and construction coordination. This role requires a flexible schedule, including weekends and holidays as needed.

Requirements

Strong knowledge of HVAC, plumbing, electrical systems, appliances, and general repairs
Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities
Strong communication and interpersonal skills
Ability to work independently with attention to detail and professionalism
Proficient with maintenance tools, equipment, and basic computer use
High school diploma or equivalent required
Minimum 5 years general maintenance experience
1+ year of supervisory experience
Valid driver’s license required
Ability to troubleshoot HVAC, plumbing, electrical systems, appliances, and equipment
Knowledge of preventive maintenance and safety practices
Regular standing, walking, lifting (50+ lbs), climbing ladders, and outdoor work
Ability to operate tools, equipment, and perform manual labor safely

Nice To Haves

Technical training preferred
Multi-family maintenance experience preferred
EPA (Freon) certification preferred
CAMT certification preferred
Additional trade certifications a plus

Responsibilities

Supervise and schedule maintenance staff; assign and monitor work
Coordinate with the Community Manager on inspections, move-ins/outs, and priorities
Manage service requests, ensuring timely completion and minimal callbacks
Plan and oversee apartment make-ready processes
Conduct daily property inspections to identify safety hazards and maintenance needs
Perform and schedule preventive maintenance on equipment and units
Order supplies and manage maintenance budget (with approval for major purchases)
Coordinate vendor services, warranty work, and contract quality
Support hiring, training, and performance evaluation of maintenance staff
Ensure compliance with safety standards and conduct periodic safety audits
Respond to emergencies (weather, fire, floods, etc.)
Maintain organization and cleanliness of maintenance areas
Assist other communities as needed and perform additional duties as assigned