Maintenance Supervisor- Chroma & Hue

Greystar Management Services•Saint Louis, MO

3d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. This is an onsite position in St. Louis, Missouri. The role handles resident service requests and routine community maintenance, diagnoses problems, and completes repairs in accordance with established policies, safety standards, and code requirements. It oversees the apartment make-ready process, including inspections, work lists, vendor coordination, supply procurement, repairs, and quality checks. The position also establishes appearance and cleanliness standards, inspects work performed by team members and contractors, manages maintenance inventory, completes preventative maintenance, and assists with repair, maintenance, and capital-project budgets. The Maintenance Supervisor supports cost control, conducts safety meetings, maintains accessible and current safety documentation, and helps ensure compliance with OSHA and other safety requirements. The role also provides responsive, respectful customer service to residents and colleagues. The schedule is flexible and includes taking call during evenings, weekends, and holidays. Local routine travel may be required.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by state law.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Mathematical skills to perform basic arithmetic with whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems involving pressure testing or refrigerant handling.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Property management system experience.

Responsibilities

Complete resident-requested work orders and routine maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the make-ready process for vacant apartments, including inspections, punch lists, vendor scheduling, supply procurement, maintenance work, and inspection of completed work.
Develop standards for cleanliness and appearance across community grounds, amenities, exteriors, unit interiors, breezeways, signage, offices, garbage areas, parking lots, and common areas.
Inspect work performed by service team members and develop corrective action plans as needed.
Inspect contractor, vendor, and service-provider work to verify it meets quality standards, scope, and specifications.
Maintain adequate inventories of spare parts and maintenance materials and coordinate ordering supplies and tools with the Community Manager.
Complete monthly preventative maintenance procedures.
Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
Support cost-cutting and expense-control programs by repairing parts when possible, minimizing waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, keep MSDS sheets current and accessible, and stay current on OSHA and other safety requirements.
Respond to residents and team members respectfully, answer questions, handle complaints sensitively, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs.