Manages and coordinates all technical and mechanical work for multiple properties to ensure the interior and exterior of buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality as well as meet budgeted financial and operational goals. This role oversees the completion of all work orders generated from resident requests for service, as well as ensuring routine upkeep on the properties is diagnosed and repaired or replaced in accordance with established policies, procedures, safety standards, and code requirements and budgetary requirements. The supervisor also oversees the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, and inspecting completed work. Additionally, they develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. The role involves periodically inspecting work performed by other service team members and contractors, vendors and other service providers to assess effectiveness of policies and procedures, develop corrective action plans, and verify work, materials and services meet quality standards, scope and specifications. The supervisor is responsible for maintaining and ordering adequate inventory of spare parts and maintenance materials within budgetary guidelines, preparing the maintenance and capital expense budget for the property, and completing monthly Preventative Maintenance procedures. They support cost-cutting and expense control programs by ensuring parts are repaired when possible rather than replaced and that the team is not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. The role requires conducting regularly scheduled Greystar safety meetings, ensuring all MSDS sheets are current and accessible, and staying up-to-date on all OSHA and other safety related laws and requirements to ensure property compliance. Demonstrates customer service skills by treating residents and others with respect, answering questions, responding sensitively to complaints, and assigned work orders with efficiency and urgency.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed