2nd Shift - Maintenance Supervisor

ABM•Tuscaloosa, AL

2d•Onsite

About The Position

The MND Facility Maintenance Supervisor at ABM is responsible for leading, coordinating, training and supervising a team of maintenance technicians to ensure client facilities are maintained in a safe, efficient, and customer-focused manner. This role oversees daily maintenance operations, ensures compliance with ABM standards and contractual obligations, and serves as a primary point of contact for client communication and service delivery.

Requirements

High school diploma or equivalent required
Minimum of 3–5 years of facility or building maintenance experience, including supervisory or lead experience
Strong working knowledge of HVAC, electrical, plumbing, and general building systems
Proven ability to lead teams in a fast-paced, high-security environment
Strong communication, leadership, and problem-solving skills
Ability to read and interpret technical manuals, work orders, and safety procedures
Valid driver’s license and ability to obtain Mercedes security clearance and airfield access

Nice To Haves

Technical or trade certification preferred
Prior supervisory experience in an airport or large commercial facility
Experience working in a union environment (if applicable)
Familiarity with CMMS and reporting systems
EPA Universal Certification or other trade-related licenses

Responsibilities

Supervise, lead, and support a team of facility maintenance technicians in daily operations
Assign work orders, schedule tasks, and prioritize maintenance activities to meet operational and client needs
Provide on-the-job training, coaching, and performance feedback to team members
Ensure technicians follow ABM policies, safety procedures, and client security requirements
Monitor productivity, workmanship quality, attendance, and compliance with established standards
Participate in hiring, onboarding, and employee development initiatives
Oversee routine inspections, preventative maintenance, and corrective repairs of Mercedes facilities
Ensure proper maintenance of HVAC, plumbing, electrical, lighting, and general building systems
Respond to and coordinate emergency maintenance situations as required
Conduct quality inspections to verify completed work meets ABM and client expectations
Support facility upgrades, capital projects, and special assignments
Serve as a primary point of contact for tenants, building owners, and Mercedes facility and operations staff
Communicate service expectations, maintenance schedules, and work status to clients in a professional manner
Address and resolve client concerns, service issues, and escalations in a timely manner
Ensure service delivery meets contractual obligations, service level agreements (SLAs), and ABM performance standards
Represent ABM professionally in meetings, walkthroughs, and client interactions
Ensure compliance with OSHA, Mercedes safety policies, and ABM safety policies
Conduct safety meetings, toolbox talks, and job hazard assessments
Maintain accurate documentation, work orders, reports, and incident records using ABM systems
Identify maintenance trends, risks, and improvement opportunities and report to management
Perform additional duties, responsibilities, or special projects as assigned by ABM management to support operational needs and client requirements
Assist with of shift assigned work orders
Provide coverage for team members during absences or peak operational periods
Assist with audits, inspections, emergency response, and operational readiness activities as required
Support cross-functional teams and collaborate with other ABM service lines when needed
Adapt to changing operational priorities, schedules, and client needs in a fast-paced airport environment