Maintenance Supervisor

Renewing Management Inc•Fort Wayne, IN

19h•Onsite

About The Position

The Maintenance Supervisor is responsible for overseeing all aspects of site maintenance for a 100–300-unit apartment community. This role provides leadership, guidance, and operational oversight for a maintenance team of approximately 1–5 associates, ensuring work is completed efficiently, safely, and to company standards. The ideal candidate is a service-oriented, hands-on leader who is self-motivated, dependable, and committed to maintaining a high-quality living environment for residents.

Requirements

On-call availability on nights and weekends
Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems, etc.
Communicate effectively and courteously with residents, staff and vendors
Ability to lead and direct others
Ability to self-direct and prioritize activities
Positive can-do attitude
Ability to work in adverse weather conditions
Hand tools necessary to do the job
High school diploma or equivalent is required.
3 to 5 years of maintenance experience is required.
EPA Type II certification is required.
Constant need (66% to 100% of the time) to perform the following physical activities: Walking/Standing/On Feet, Bend/Stoop/Squat/Kneel, Climb Stairs, Push or Pull, Reach Above Shoulder, Climb Ladders, Grasp/Grip/Turning, Finger Dexterity, Writing.
Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents, and see small detail when performing routine maintenance duties.
Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach, such as overseeing assistants and observing problems throughout the property.
Constant need (66% to 100% of the time) to communicate with assistants, office staff, vendors and residents. Must use listening skills to diagnose needed repairs, etc.
Constant need (66% to 100% of the time) to verbally communicate with assistants, office staff, vendors and residents.
Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors. Rotating on-call status may occasionally require expedient travel to assigned property at a moment's notice. Pickups and deliveries to the corporate office may be required. Must have reliable transportation.
Constant need (66% to 100% of the time) to work indoors.
Frequent need (33% to 66% of the time) to work outdoors in all conditions, often for extended periods of time.
Frequent need (33% to 66% of the time) to work in awkward and confining positions.
Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. Example: Apartments during/after make-ready.
Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate courses of action. Must effectively convey ideas, images, and goals to a diverse group of personalities.

Nice To Haves

Some college or advanced technical training is preferred.

Responsibilities

Maintain the physical integrity of the community at all times, through proactive maintenance, early identification of potential issues, and effective problem resolution.
Complete the most demanding and technical Service Requests.
Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.).
Ensure the property meets or exceeds 7-day turnover and 48-hour work order goals.
Complete and oversee all work orders and turnovers. Accurately assess maintenance requirements and timelines to ensure completion in accordance with Renewing Management standards and arrange contract services when necessary.
Walk units for progress and well-being weekly.
Plan, schedule, and complete the preventative maintenance program.
Assist the Property Manager in recruiting and interviewing potential team members.
Periodically check the work progress of each maintenance employee. Provide immediate assistance and feedback.
Provide feedback to the Property Manager on employee performance and assist in conflict management.
Call out specialty trades such as plumbers and electricians once appropriate authorization has been granted.
Collect subcontractor bids, schedule subcontractor activities and inspect all subcontractor work, holding them accountable to the agreed upon scope of work.
Identify and correct hazardous community conditions.
Ensure safety protocol is being followed.
Ensure adequate levels of inventory and order all materials for the property to operate effectively.
Provide great customer service to residents
Ensure the maintenance shop is well organized and adequately stocked.
Ensure employees have adequate hand tools to conduct work.
Fill in for missing maintenance personnel when needed.
Inspect buildings and grounds for deferred maintenance and repair.
Ensure EPA regulations are being followed.
Other duties as assigned.