Maintenance Supervisor

Odyssey Resorts•Duluth, MN
•Onsite

About The Position

Beacon Pointe Resort in Duluth, Minnesota, is seeking an experienced Maintenance Supervisor to maintain the resort property and provide responsive, high-quality service to guests, owners, and the management team. The role supports a safe, attractive, well-maintained property and helps ensure guests, owners, and employees can enjoy the resort. The Maintenance Supervisor assists with daily maintenance and repair of buildings, systems, and grounds, and leads and supports the maintenance team in completing work safely, efficiently, and within budget. The position also assists the department manager with direct supervision of Maintenance Department staff and supports scheduling, training, and staff oversight in partnership with management. Work schedules may vary according to resort business needs, and attendance at scheduled training sessions and meetings is required.

Requirements

  • High school diploma or GED preferred; at least five years of relevant experience, or an acceptable equivalent combination of education and experience.
  • Valid driver's license.
  • Ability to obtain a Pool Operator License within six months of employment, if required.
  • Working knowledge of tools, methods, operations, and materials used in resort and building maintenance.
  • Working knowledge of occupational hazards and safety precautions for manual labor and maintenance work.
  • Ability to read and interpret documents such as safety rules and operating manuals.
  • Ability to prepare general reports and correspondence.
  • Ability to present information effectively and respond to customers.
  • Ability to perform basic arithmetic, including addition, subtraction, multiplication, and division.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to use a computer for advanced applications, including spreadsheets, business correspondence, and job-specific software.
  • Ability to adapt and be flexible, prioritize and plan work, use time efficiently, maintain acceptable attendance and punctuality, and follow through on commitments.
  • Ability to stand, walk, sit, hear, use hands, reach, climb, stoop, and kneel; frequently talk and taste and/or smell; and lift or move up to 100 pounds.
  • Close- and distant-vision capabilities.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Assist with oversight of daily maintenance and repair of resort buildings, systems, and grounds, including HVAC, plumbing, electrical, carpentry, and exterior structures.
  • Diagnose and troubleshoot technical issues and provide efficient, effective solutions.
  • Perform a wide variety of skilled and semiskilled maintenance activities.
  • Plan and perform preventive maintenance to support safety, reliability, and the appearance of the property.
  • Maintain pools, spa, and parking areas, and address seasonal needs, including snow removal and lawn care.
  • Respond promptly and professionally to guest service requests and on-call or emergency situations.
  • Lead and support the maintenance team, ensuring work is completed safely, efficiently, and within budget.
  • Coordinate and supervise outside vendors and contractors as needed.
  • Maintain tools, equipment, vehicles, and basic utility records.
  • Support department operations, including scheduling, training, and staff oversight, in partnership with management.
  • Assist the department manager in providing direct supervision to Maintenance Department staff.

Benefits

  • Flexible schedules and working hours.
  • Payday on demand.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Voluntary life and AD&D coverage.
  • Voluntary accident and critical illness insurance.
  • Hospital indemnity insurance.
  • Pet insurance.
  • 401(k) plan with employer match up to 4%.
  • Paid time off (PTO).
  • Employee Assistance Program (EAP).
  • Learning and training resources.
  • Opportunities for career advancement.
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