Maintenance Supervisor

ISSWest Hollywood, CA
$33 - $35

About The Position

The Maintenance Supervisor is to work with Account Leadership to oversee and perform the day-to-day Operation, Replacement, Repair and Maintenance execution of the applicable Maintenance Services for the assigned site. Maintenance Supervisor will directly supervise a team(s) to include technicians, handyman etc..

Requirements

  • Computer Software: Microsoft Word, Microsoft Excel, Internet Explorer – general experience
  • Strong customer service skills
  • Ability to read, write, and communicate in English required
  • Competency with basic hand tools
  • Competency with basic power tools
  • Able to produce a quality work product in a prompt, safe, and efficient manner
  • Good organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the job
  • Presents self in a professional manner: neat appearance and grooming.
  • Maintain a good attendance record, including notification in the event of tardiness and absence
  • Follows good hood housekeeping standards
  • For internal candidates, they must constantly receive a “meets expectations” job performance review
  • Works and participates well as a team member
  • Communicate well with others; clearly write and speak to clients, superiors, coworkers
  • Effectively identifies, develops, and leads talent while managing performance through clear expectations, coaching, and fostering a culture of accountability and growth
  • Ability to work with and without supervision and appropriately with multiple deadline
  • High school diploma or equivalent
  • Must be 18 years of age
  • 5+ years in Facility Maintenance or related field with increasing levels of responsibility
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Ability to calculate figures and amount
  • Work involves the lifting of heavy materials and apparatus, and may be performed in areas of extreme heat, cold, and/or noise.
  • Receives and responds to service calls, takes immediate action to resolve emergency situations or system breakdowns.
  • Ensure preventive maintenance inspections are completed and necessary repair are always made.
  • Ensures that work area/plant is always clean, safe, and that managed/generated utilities meet delivery specifications.
  • Oversees contractors, routine and preventive maintenance work to ensure work is performed appropriately and in a safe manner.
  • Communicates with ISS and Customer operations management teams, tenants/utility system end users, and Business Unit Stakeholders.

Nice To Haves

  • Any trade certificate (desired)

Responsibilities

  • Oversee and perform the day-to-day Operation, Replacement, Repair and Maintenance execution of the applicable Maintenance Services for the assigned site
  • Directly supervise Facility Technicians and/or Handymen and conduct all supervisor related responsibilities to include recruiting, selection, hiring, onboarding, training, managing performance, discipline, termination of employment, etc.
  • Performs maintenance operation, installation, replacement, repair of related mechanical, electrical, plumbing, carpentry, and life safety systems as applicable to the assigned location
  • Perform/Direct maintenance Preventive Maintenance Work orders from PM Calendar
  • Works closely with Account Leadership to optimize the Preventative Maintenance Program
  • Responds to trouble calls; works closely with Operations to ensure efficient operations; maintaining records, logs and files as required
  • Ensures services/maintenance is executed according to established standards
  • Identify deficiencies through regular and thorough inspection of facility infrastructure
  • Assists other Mechanics, Electricians, and Operators with major repairs and maintenance of facility equipment
  • Ensures regulatory compliance associated with in scope maintenance services
  • Operates support equipment including forklift, cranes, pay loaders, and moving vehicles
  • Maintains tools and orders supplies as required for installation and repairs
  • Follow with departmental policy for safe storage, usage and disposal of hazardous materials
  • Follows all safety practices including storage, usage, and disposal. Follows and enforces all personal protective equipment as required regulatory agencies, client, and employer.
  • Ensures safe handling practices for self and team of hand tools, power tools, test instruments, etc.
  • Supports customer satisfaction processes by ensuring customers are informed about the status of their request in a timely and accurate manner
  • Ensures accurate and timely documentation
  • Allocate workload, prioritize maintenance repairs, supervise staff, and coordinate work for outside vendors
  • Ensure compliance with all health/safety polices, training requirements, and ensure on-time completion
  • Perform any additional duties on an as “required” basis where such duties are within the scope of contractual obligations

Benefits

  • ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.
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