Maintenance Supervisor

Hawthorne Residential PartnersSpartanburg, SC
Onsite

About The Position

At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands on maintenance professionals who take pride in creating clean, well-maintained, and welcoming communities. We offer more than just a job, we offer a path to grow your skills, learn new trades, and build a career. You’ll work alongside a team who will support you, challenge you, and cheer you on every step of the way. Join a company where your work matters and your future is full of opportunity! Maintenance professionals play a vital role in creating an exceptional apartment community. As a Maintenance Supervisor, you are expected to monitor your team's budget, manage inventory, and delegate work orders effectively. It is your responsibility to ensure that all apartments are ready for new residents, that the maintenance team adheres to compliance standards, and that you provide training and development opportunities for your team members.

Requirements

  • Minimum of 3 years’ experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical.
  • Prior supervisory or lead technician experience strongly preferred.
  • Valid Driver's License
  • EPA certification
  • People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community, and connection.
  • Accountable: Delivers results with integrity and clear communication.
  • Vendor Management: Fosters and maintains strong vendor relationships to ensure that Make Ready apartments are completed on schedule.
  • Highly Organized: Maintains a professional working environment and successfully balances multiple tasks and priorities.
  • Reliable: A steady and dependable presence for the community and team.
  • Hands-On Expertise: Confidently tackles technical issues when needed and ensures all repairs meet company standards.
  • Leadership: Brings technical expertise and problem-solving to the forefront while mentoring and guiding others.

Nice To Haves

  • CPO Certification highly preferred

Responsibilities

  • Lead, schedule, and supervise the daily work of the maintenance team, ensuring high performance and accountability.
  • Foster a team culture rooted in excellence, integrity, and the Live It values of kindness, connection, and service.
  • Supervise vendor partners, ensuring work is completed timely, safely, and to company standards.
  • Manage capital improvement projects, including obtaining bids, scheduling, and overseeing successful project execution.
  • Proactively identify and resolve service needs throughout the community.
  • Maintain and execute quarterly preventative maintenance programs to protect the physical asset.
  • Ensure HVAC, plumbing, electrical, and other systems are functioning optimally through hands-on repair and oversight.
  • Oversee unit turn scheduling and execution, ensuring homes are move-in ready and meet Hawthorne quality standards.
  • Personally inspect vacant units to confirm cleanliness, functionality, and presentation prior to move-in.
  • Implement and maintain a preventative maintenance plan for all buildings and equipment.
  • Ensure grounds, amenities, and common areas are clean, safe, and beautifully maintained.
  • Support curb appeal and a welcoming environment through daily attention to community appearance.
  • Conduct on-call emergency service rotation as scheduled.
  • Respond to service requests in a timely, thorough, and professional manner.
  • Follow safety guidelines in accordance with OSHA and company policy and standards.

Benefits

  • Monthly renewal bonus program
  • Quarterly performance bonuses
  • Quarterly resident satisfaction bonuses
  • Career Path Program
  • Learning and Development team committed to career growth
  • Education reimbursement program
  • Free Dental Insurance
  • Comprehensive and Affordable Plans for Medical and Vision Coverage
  • Health and Wellness Incentives
  • 401k Retirement Match Program
  • Paid time off including your birthday!
  • Paid sick time off
  • Pet Insurance Plans
  • Paid Maternity, Paternity, and Adoption Leave Options
  • Telehealth – Access to Doctors 24/7/365
  • Company Paid Life Insurance
  • Retirement Planning

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

251-500 employees

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