Maintenance Supervisor

InlivianCharlotte, NC
Onsite

About The Position

Lead the Work. Elevate the Standard. Strengthen Communities. Are you a skilled maintenance professional ready to step into leadership? INLIVIAN is looking for a hands-on Maintenance Supervisor to oversee operations, lead a team, and ensure our communities remain safe, high-quality, and well-maintained. At INLIVIAN, your work goes beyond maintenance. Our mission is to create innovative housing solutions in desirable communities for residents of diverse incomes and connect them to services that help them succeed. Your leadership helps make that mission a reality, every single day. Why Join INLIVIAN Opportunity to lead and develop a skilled maintenance team Play a key role in maintaining safe, compliant, and thriving communities Stable, mission-driven organization with long-term career growth Make a direct impact on resident quality of life and community standards

Requirements

  • Bachelor's degree or 5+ years of relevant maintenance experience
  • Strong knowledge of HVAC, electrical, plumbing, carpentry, and general maintenance systems
  • Proven leadership or supervisory experience
  • Knowledge of HUD standards, safety regulations, and property maintenance compliance
  • Ability to read blueprints, manage projects, and prioritize multiple tasks
  • Strong communication, problem-solving, and organizational skills
  • Valid NC or SC driver's license
  • Must obtain Certified Apartment Maintenance Technician (CAMT) and Fair Housing Certification within eighteen (18) months of employment.
  • Work requires supervising and monitoring performance for a regular group of employees or department including input on hiring/disciplinary action and work objectives/effectiveness, performance evaluations, and realigning work as needed. A first-line supervisor typically performs these functions.
  • Must have a working knowledge of all aspects of HVAC, electrical, carpentry, plumbing, landscape, roofing and pest control.
  • Thorough knowledge of the trade skills, methods, materials, tools and equipment used in maintaining dwelling and non-dwelling facilities.
  • Thorough knowledge of federal, state, and local laws, regulations, regulations pertaining to public housing authorities as they relate to maintenance of INLIVIAN properties.
  • Working knowledge of mathematical calculations and the principles, practices, and techniques of cost estimating and budgeting.
  • Advanced ability to read and understand advanced literature, books reviews, technical journals, financial reports, and legal documents.
  • Must be skillful in prioritizing, problem solving, formulation, reasoning, analyzing and proofreading.
  • High level of communications skills.
  • Computer skills (Excel, Word, Yardi etc.).
  • Must have an understanding of Life Safety Code and OSHA regulations.
  • Ability to interpret complex laws, codes, and regulations.
  • Ability to read and interpret blueprints/shop drawings, plans, and specifications.
  • Ability to conduct safety and property inspections.
  • Must be able to establish and maintain effective working relationships with other INLIVIAN employees, subordinates, residents, contractors, vendors, and other persons outside the INLIVIAN.

Nice To Haves

  • Annual updates for the Fair Housing Class are hosted by the Housing Authority.

Responsibilities

  • Repairs and maintains INLIVIAN structures using hand tools and power tools.
  • Oversees completion of maintenance tasks in the areas of carpentry, electrical fixtures, plumbing, and painting.
  • Plans, directs, and supervises daily activities of maintenance staff and establishes staff objectives and priorities.
  • Trains new maintenance staff on maintenance operations and works with Property Manager to identify professional development needs and opportunities for maintenance staff.
  • Reviews, evaluates, and schedules daily maintenance work orders and assignments with maintenance personnel, provides guidance and assistance to employees as needed to perform assigned work, and monitors progress of completion of work orders and staff assignments.
  • Participates in the day-to-day work assignments and activities, including performing routine maintenance tasks and responding to work orders.
  • Reviews and approves department staff timesheets to address discrepencies and/or verify accuracy of time spent relative to assignments.
  • Oversees all phases of housing maintenance, risk controls, and materials management.
  • Consults with the Property Manager in the decision process of future maintenance priorities and the coordination between private contractors and maintenance crew. Develops, schedules, and manages a preventive maintenance program designed to retain INLIVIAN properties in safe operating condition.
  • Acts as a liaison between Development and Property Management to provide input on plans, scopes of work, standardization of parts, and nature of maintenance projects.
  • Provides input concerning the INLIVIAN's overall operating budget.
  • Ensures performance is in compliance with federal assessment programs.
  • Develops effective plans and procedures to improve maintenance operations.
  • Identifies and resolves unsafe or unsatisfactory conditions requiring maintenance, resolves code enforcement violations, and works to provide resolution to REAC issues to ensure a consistently acceptable score from HUD. This involves performing monthly inspections using REAC criteria, and may involve appropriate communications with tenants, informing them of the serious nature of these matters.
  • Obtains competitive quotes from vendors and requisitions equipment and parts when needed, ensuring compliance with INLIVIAN procurement policies and procedures. Recommends maintenance and materials management economy measures consistent with INLIVIAN objectives.
  • Meets with contractors during preparation of assessment reports, schematic designs, etc. in order to ensure achievement of INLIVIAN maintenance objectives. Reviews reports, studies, and bid documents to ensure conformity to INLIVIAN criteria and HUD requirements as appropriate. Monitors work performed for quality assurance.
  • Monitors special programs and coordinates the preparation of regular activities and status reports. Analyzes program effectiveness, and recommends program changes to Property Manager and Regional Managers.
  • Meet with Property Managers weekly and reviews schedules, reports, and requests to determine maintenance needs.
  • Attends meetings as needed to discuss matters concerning overall maintenance operations, ongoing projects, and performance of maintenance personnel. Serves as policy and program advisor to the Property Manager regarding INLIVIAN effectiveness in implementation of its maintenance program and HUD standards, and other department wide standards.
  • Prepares reports, statistical data, and records of general maintenance information in an accurate and timely manner as required.
  • Responds to and provides after-hours emergency assistance until problem is resolved and monitors all on-call and stand-by activity.
  • Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service.
  • Performs other duties as assigned.

Benefits

  • long-term career growth
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