Maintenance Supervisor - Rancho Verde Apartments- Albuquerque, NM
About The Position
The Maintenance Supervisor oversees maintenance operations at Rancho Verde Apartments in Albuquerque, New Mexico, and leads and supports the maintenance team to maintain the community and provide exceptional service to residents. The role coordinates service requests, preventive maintenance, repairs, apartment make-readies, inspections, vendors, records, inventory, and property appearance. It also involves performing and supervising repairs across HVAC, plumbing, electrical, appliances, carpentry, and general building systems; responding to emergencies; participating in an on-call rotation; and ensuring compliance with safety standards and company policies. Work is on-site as scheduled, and assignments, work location, schedule, and hours may change based on business needs.
Requirements
- High school diploma, GED, or vocational training required.
- At least three years of building, facilities, apartment, or property maintenance experience required.
- HVAC certification and/or trade certifications in electrical, plumbing, or related fields required.
- Strong knowledge of HVAC, plumbing, electrical, appliance repair, carpentry, and general maintenance practices.
- Ability to read diagrams, technical manuals, work orders, and safety documentation.
- Strong troubleshooting and problem-solving skills.
- Strong organizational skills and ability to prioritize tasks and manage multiple projects simultaneously.
- Strong leadership and team development skills.
- Customer-service mindset and ability to interact professionally with residents, vendors, contractors, and team members.
- Ability to work on-call, respond to emergencies, and work flexible schedules as needed.
- Valid driver's license, current automobile insurance, and reliable transportation required.
Nice To Haves
- Previous supervisory or leadership experience preferred.
- Basic computer proficiency, including experience with work order systems, property management software, Microsoft Outlook, Teams, Word, and Excel preferred.
Responsibilities
- Lead, schedule, train, and support maintenance team members, promoting safety, accountability, and customer service.
- Coordinate and prioritize service requests, preventive maintenance programs, and repair activities for timely completion and resident satisfaction.
- Oversee apartment make-ready operations and ensure vacant homes are prepared for occupancy according to company standards.
- Perform and supervise repairs involving HVAC systems, plumbing, electrical, appliances, carpentry, and general building systems.
- Inspect apartment homes, common areas, building systems, and grounds to identify maintenance needs and maintain quality standards.
- Coordinate with vendors, contractors, and community management on property operations and capital improvement projects.
- Maintain accurate maintenance records, inventory, work orders, and required documentation.
- Oversee grounds, exterior areas, and property maintenance activities to support community appearance.
- Respond to emergency maintenance situations and participate in the on-call rotation as required.
- Ensure compliance with OSHA standards, company policies, and applicable safety regulations.
- Promote a positive, safe, and welcoming community environment.
- Perform other duties as assigned.
Benefits
- Comprehensive medical plans with flexible coverage options for the employee and family.
- Dental insurance.
- Vision insurance.
- Health Savings Account (HSA) with employer contributions.
- 401(k) with company match.
- Life and disability insurance options.
- Vacation time accruing from Day 1.
- Paid holidays and floating holidays.
- Wellness programs.
- Professional development and education opportunities.
- Additional supplemental benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
