Maintenance Supervisor

Adams County Housing Authority dba, Maiker Housing•Thornton, CO

10d•$27 - $32•Onsite

About The Position

The Maintenance Supervisor directs the maintenance team in operating and maintaining equipment and facilities as part of the apartment community. The Maintenance Supervisor performs related job duties or assigns to direct reports or contractors under their supervision and guidance. Responsibilities include maintenance and preventative maintenance, financial and inventory management, member satisfaction, compliance, safety, program documentation, and employee satisfaction and retention. The Maintenance Supervisor sets and meets goals and key performance indicators (KPIs) focused on NOI, occupancy, timely and quality maintenance, compliance, safety inspections, inventory, data entry and reporting, member satisfaction, and customer service response time to maximize property performance and support to members. Essential Job Duties are performed in adherence to Maiker standards, policies, and procedures, and to local, State and Federal laws and regulations. Other duties may be assigned or coordinated with the Community Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High School diploma, GED, or 1 year certificate from college or technical school
1-2 years related experience and/or training or equivalent combination of education/experience
Knowledge and experience in budgeting and property cost control
3-5 years management/supervisory experience
Working knowledge of Order Processing Systems and Yardi Property Management software
HVAC/EPA 608 certification, CPO, designations from the AAMD
Valid driver’s license and auto insurance
Strong listening, verbal, and written communication skills, i.e., routine correspondence/reports
Excellent customer service skills, sensitive to customer needs
Excellent organizing and planning skills with ability to manage multiple projects and priorities
Demonstrates exceptional teamwork
Detailed, accurate, and consistently meets deadlines
Understands and masters the technical skills and tasks, shares technical expertise with others
Demonstrates ability to solve practical problems and exhibits sound judgment
Defines problems, collects data, establishes facts, and draws valid conclusions
Promotes mutual respect, keeps workplace clean and safe, supports safety programs
Reads and interprets safety rules, operating and maintenance instructions, procedure manuals
Flexible and open to new ideas and responsibilities, handles pressure, adjusts to changing needs

Nice To Haves

3-5 years of on-site multifamily maintenance experience preferred
Journeyman or Master level trade Licensing in one or more of the following trades: electrical, plumbing, appliance repair, Boiler/heating/HVAC, or related field preferred
Bilingual in Spanish/English preferred

Responsibilities

Implement and schedule a preventative maintenance programs for property, buildings and units
Respond to and perform work as identified on work orders
Assign team to duties such as maintenance, repair, or renovation
Obtain bids from contractors; direct contracted projects to verify adherence to specifications
Recommend necessary non-routine maintenance repairs and property improvements
Perform electrical, HVAC, plumbing, appliance repair and general carpentry work
Recognize the need for contracted labor for work beyond available skill level
Organize and assist in snow shoveling, plowing, de-icing and removal after hours and holidays
Participate in/schedule after hours 24 hour on-call maintenance service with ability to report to an emergency while on-call within 30 minutes
Assist team members on after-hour emergency calls
Support members to resolve issues, involve Community Manager for timely resolution
Interact with residents and coworkers in a courteous and professional manner
Interview, hire, onboard, reward and hold team accountable, address and resolve issues
Coordinate with Community Manager to establish duties and evaluate staff performance
Train maintenance staff, providing employee development plans and training resources
Plan/administer building department budget; gain written approval for purchase beyond budget
Compile labor and material cost records for operating, building, CapEx; issue cost reports to CM
Purchase maintenance supplies within the budgeted guidelines
Monitor pricing and performance of all vendors and contractors
Provide competitive bids when requested and help complete solicitation log for jobs over $2K
Maintain and update required logbooks, forms, and parts and supplies inventory, keeping accurate records regarding materials used and inventory replacement needs
Ensure all capital improvements (large projects, appliances, carpet, etc.) are recorded in Yardi
Follow Emergency Procedures Plan for the property
Maintain appropriate MSDS sheets for all chemicals used on-site
Understand Chemical Safety Instructions and the Materials Safety Data Sheets (MSDS)
Ensure all chemicals received and in stock have instructions and MSDS sheets.
Maintain and replace any missing or needed MSDS reports in the MSDS manual
Inspect premises, shop, and tools for unsafe conditions and take corrective action promptly
Ensure community is clean, safe, sanitary and maintains excellent curb appeal
Participate in staff and safety meetings