Maintenance Supervisor - Richmond, VA

The Caton Companies • Richmond, VA

2d • $55,000 - $67,000 • Onsite

About The Position

Management Services Corporation (MSC), part of The Caton Companies, is seeking a dynamic Maintenance Supervisor to lead their team at Ashley Park Apartments in Richmond, Virginia. This role is crucial for ensuring exceptional resident satisfaction, optimizing service processes, and driving team performance in a fast-paced property management environment. MSC is dedicated to delivering outstanding living experiences and top-tier service, fostering a supportive work atmosphere.

Requirements

• Excellent communication skills
• Professional, courteous and positive personality
• Knowledge of apartment facilities management normally acquired by supervisory experience in facilities and or property management including one year on-site facilities management experience.
• EPA Certification for CFC’s
• Management & Supervisory duties
• Plumbing and electrical experience
• High School diploma plus 3 years of apartment maintenance experience
• EPA Certification for CFC’s

Nice To Haves

• Supervisory Experience.
• CPO Certification a plus

Responsibilities

• Oversee daily maintenance operations to ensure resident satisfaction and operational efficiency.
• Lead, mentor, and develop a team of service professionals to achieve performance goals.
• Manage service schedules, workflow, and resource allocation effectively.
• Implement and monitor service policies, procedures, and best practices.
• Handle resident inquiries, complaints, and escalations promptly and professionally.
• Monitor and analyze service performance metrics to identify areas for improvement.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Maintain accurate records of service activities, budgets, and reports.
• Drive continuous improvement initiatives to enhance service quality and efficiency.

Benefits

• Competitive Compensation Package, including quarterly bonuses based on property performance
• Comprehensive Health, Vision and Dental Insurance
• FSA Program
• 401K Program with 4% company match
• 8 Paid Holidays plus personal floating holiday
• 120 hours of accrued Paid time Off (PTO) the first year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED