Maintenance Supervisor

Indianapolis Housing Agency•Indianapolis, IN

12d•Hybrid

About The Position

The primary purpose of this position is to coordinate with property operations management to ensure efficient and effective completion of maintenance tasks. This position performs a wide variety of tasks involving the supervision of maintenance activities and staff for IHA dwelling and non-dwelling facilities, including grounds, storage areas and distribution systems, and automotive equipment at communities. The incumbent is responsible for overseeing maintenance training, reviewing and providing technical guidance to maintenance staff on assignments.

Requirements

High School Diploma or GED
A minimum of six (6) years of experience in construction or maintenance
A minimum of three (3) years of managerial or supervisory experience in maintenance construction or contracting.
Regular driving for business purposes.
Possess a valid driver’s license
Must have the ability to be insurable under IHA’s automobile insurance plan at the standard rate.
Strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook).
Ability to learn other computer software programs as required by assigned tasks.
Ability to successfully operate a variety of applicable hand-held tools and devices.
Ability to learn the use of other tools and devices as required by assigned tasks.
Knowledge of HUD, federal, state, and local laws and regulations, as well as IHA policies and procedures related to the position.
Considerable knowledge of the trade skills, methods, materials, tools and equipment used in maintaining dwelling and non-dwelling facilities and grounds.
General working knowledge of all maintenance crafts.
General knowledge of principles, practices, and techniques of procurement and budgeting.
Ability to plan, organize and implement a facilities maintenance program.
Ability to maintain adequate records and prepare clear and concise narrative and statistical reports.
Proven application of the principles of supervision, training, motivation, and administration of performance evaluations.
Strong communication skills.
Proficient basic mathematical and statistical skills and ability to understand and interpret data, charts, and graphs.
Ability to read and understand moderately complex repair and service manuals, diagrams, and instructions/warnings, operating instructions, plans and specifications.
Ability to interpret complex laws, codes, and regulations.
Ability to prioritize tasks and work in a fast-paced environment.
Ability to maintain tact and professionalism in difficult situations.
Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, residents, HUD, community partners, and local, state, and federal officials
Ability to communicate with people from a broad range of socio-economic backgrounds.

Nice To Haves

Any trades certifications or licenses, such as Journeyman Plumber, Electrician and HVAC are preferred.
An equivalent combination of education and experience may be considered.

Responsibilities

Oversees the work of maintenance staff, and provides functional supervision to staff including, but not limited to: assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training, acting on employee problems, and recommending and implementing discipline.
Develops operating procedures and controls for the various functional activities within maintenance operations.
Monitors the day to day operations of the preventive maintenance program; schedules preventative maintenance for IHA fleet.
Identifies and reports high level problems to the Property Portfolio Manager.
Reviews work order materials and inventory and prepares tracking reports.
Approves requisitions to support necessary supplies to comply with IHA’s maintenance program.
Works with supervisors and management to assess the need for small and mid-sized projects; determines if internal staff can complete work or if the work would be more efficient or cost effective by being outsourced; assists in the development of capital needs for assigned property.
Conducts unit needs assessment to anticipate needed materials for repairs and coordinates with vendors as needed; ensures compliance with procurement; reviews, assesses and ensures the efficiency and effectiveness of the work performed by vendors for quality, completeness and adherence to contract.
Manages scheduled and annual maintenance work and/or replacement (e.g. carpet cleaning, elevator maintenance, periodic carpet replacements, unit turnover inspections); maintains detailed records to assist maintenance personnel with decisions related to scheduled asset replacement.
Monitors all area expenditures by subordinates and maintains compliance with approved budget.
Prepares input on estimated maintenance costs for the annual operating budget and monitors maintenance expenditures.
Ensures safety compliance and onsite safety of all maintenance staff.
Submits and monitors requisitions and receipts for needed maintenance supplies and equipment and maintains inventory of maintenance materials, equipment, community facility equipment, and dwelling unit appliances.
Coordinates training program for maintenance personnel and oversees on-the-job training of employees.
Attends HUD training and ensures program compliance with Uniform Physical Condition Standards (“UPCS”)
Inspects maintenance work performed by contractors and other laborers.
Oversees renovation of damaged properties.
Oversees assignment, review and completion of high volume of work orders and ensures proper turnaround time for Public Housing Assessment System (“PHAS”).
Oversees and performs on-site radon inspections for all properties.
Prepares and submits various reports, records and statistical information to management.
Monitors the scheduling of emergency maintenance coverage, turnovers, rehabs, and service requests; ensures a 24- hour response time to service requests.
Responds to emergency calls after hours and on weekends on a rotating standby and backup basis.
Schedules or approves the scheduling of special remediation services such as mold detection, asbestos, air quality or other specialized services.
Performs other related duties as assigned.