Maintenance Supervisor

The NRP Group LLC•Beech Grove, IN

3d•Onsite

About The Position

Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career. NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association’s Best Places to Work. For over 25 years, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.

Requirements

MSDS
Ability to participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week
May occasionally be required to assist at other properties
Run errands to support the property as necessary

Nice To Haves

Commission and bonus opportunities
Paid vacation and sick leave
11 Paid holidays
Paid maternity & parental bonding leave
Short & long term disability
Medical/Dental/Vision/Life Insurance
401(k) Match
Training, certification, & growth opportunities
Employee referral & recognition programs

Responsibilities

Direct and oversee all aspects of maintenance of the community
Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services
Maintain accurate records for all required reporting and record keeping outlined by NRP policy
Walk the property daily to uphold curb appeal and monitor safety issue
Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations
Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community
Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies
Communicate and advise Community Manager on recommendations for capital improvements and maintenance requirements for annual budget
Coordinate all contracted services. Solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment
Complete all service requests and apartment turnovers in line with NRP policy and procedure
Supervise use of property golf carts and all other major tools and equipment when applicable
Notify Community Managers with solutions for any safety or liability concerns as well as preventative maintenance needs
Conduct and document monthly safety meetings including procedures, training, safety equipment, MSDS and use of equipment
Complete service requests from residents and team members in a timely fashion, in accordance with company policy
Ensure excellent customer service with courteous and professional attitude toward all customers and team members
Audit key tracking system daily and weekly
Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week
May occasionally be required to assist at other properties
Run errands to support the property as necessary
Support and assist Community Manager and Recruiting Department with new hire selection
Train, coach, and mentor team members, ensuring appropriate training is received
Create a team environment: hold weekly team meetings; manage by goals, open communication
Generate work and on-call schedule for service employees
Provide ongoing feedback to team members.
Evaluate team members through scheduled formal written performance reviews.
Take corrective action as necessary according to company policy.
Provide recommendations for compensation adjustments, promotions, and terminations