Maintenance Supervisor

Quest Management Group • District Heights, MD

4d • $85,000 - $89,000 • Onsite

About The Position

Maintains efficient operation and upkeep of the property buildings and grounds in a supportive role. Performs service duties and supervises and coordinates activities of workers to insure that all upkeep, inventory and repair of grounds and buildings of the property is completed in an efficient manner.

Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively with customers one-on-one or groups of employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Attendance is an imperative job function.
• On-call is required.

Nice To Haves

• Heating, ventilation and air conditioning (HVAC) certification is strongly suggested for this position.
• Certified Apartment Maintenance Technician (CAMT) is recommended as well.

Responsibilities

• Responsible for interviewing, screening and recommendations for any potential service, custodial or grounds personnel.
• Responsible for the subsequent training of all service, housekeeping/custodial or grounds personnel.
• Responsible for the research and evaluation of all current and potential products used in the maintenance and upkeep of the property.
• Specifically responsible for maintaining MSDS sheets.
• Responsible for handling all lock outs as a result of evictions.
• Specifically responsible for maintaining a replacement log that tracks the replacement of carpet, vinyl, appliances, condensing units, etc.
• Responsible to maintain all autos, golf carts, tractors, and all other machinery owned by Property.
• Responsible to incorporate the “best practices” theory when selecting vendors and products.
• Responsible for the scheduling and direct supervision of all in-house and/or vendor work.
• Responsible for the inventory, ordering and delivery of all necessary supplies and equipment for the service, custodial and grounds departments under the direction and with the approval of the Community Manager.
• Assisting in the disciplinary or promotional recommendations required for all service, custodial and grounds personnel.
• Responsible for insuring OSHA (Occupational Safety & Health Act) standards and company safety policies are complied with at all times.
• Interprets company policies to workers and enforces safety regulations.
• Responsible for a 24 hour response to service requests.
• Responsible for scheduling and performing preventative maintenance.
• Responsible to be available to work on an on-call basis.
• Analyzes and resolves work problems or assists workers in solving work problems.
• Initiates or suggests plans to motivate workers to achieve work goals.
• Responsible for the supply and upkeep of all personal tools.
• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
• Responsible for maintaining the required property uniform and insuring a professional appearance and attitude for all service, custodial and grounds personnel at all times.
• Responsible for courteous, efficient response at all times.
• Responsible for thorough knowledge of management company policies and property community policies.
• Responsible for seeking educational opportunities and self-improvement for personal growth and development.
• Directly supervises one or more employees in the service department. Carries out supervisory responsibilities in accordance with Company policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Must perform snow removal during various hours/days during unfavorable weather conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED