Maintenance Superintendent

The Michaels Organization•Fort Wayne, IN

About The Position

The Maintenance Superintendent is responsible, under the direction of the Community Manager or Maintenance Manager, for the overall maintenance of one or more residential property sites. The role includes inspecting and maintaining units, buildings, and common areas; scheduling and completing repairs; coordinating contractors; managing supplies and maintenance records; supporting inspections and apartment turnovers; and maintaining equipment in accordance with manufacturers’ recommendations. The superintendent also ensures safe, code-compliant operations and provides timely, professional service to residents, contractors, and the property management team. The position involves a range of hands-on maintenance and custodial work, including light electrical and plumbing repairs, carpentry, painting, appliance and fixture replacement, cleaning, and repairs to concrete, masonry, roofs, and fencing. The superintendent participates in evening, weekend, holiday, and emergency on-call coverage as needed. Working conditions vary and may include exposure to cleaning solvents, paint fumes, dust, sharp objects, and live electrical wiring. The role requires physical activities such as lifting and carrying loads, climbing stairs and ladders, and kneeling, stooping, crouching, and crawling.

Requirements

  • At least 3 years of full-time maintenance experience or experience in a related field.
  • High school degree or equivalent trade-related courses.
  • Valid driver’s license and acceptable driving record.
  • Mechanical and trade skills, including the abilities listed in the required experience areas.
  • Ability to work professionally with coworkers and residents in a demanding environment.
  • Ability to work safely and follow safety directives.
  • Ability to read, speak, and comprehend work instructions and safety notices in English.
  • Willingness to assist with work outside repair maintenance, including janitorial, custodial, gardening, and painting tasks.
  • Familiarity with contract work hours and OSHA standards.
  • Willingness to work evenings, weekends, holidays, and on-call hours when required.

Nice To Haves

  • Residential property maintenance experience.
  • Formal training or experience in carpentry, light plumbing, light electrical work, painting, refurbishing and cleaning, and air-conditioning.
  • Any specific skills required by the property.
  • Boiler license when required by the property’s facilities.
  • College education or advanced technical training.
  • Any specific certifications required by the property.

Responsibilities

  • Participate in maintenance projects, periodically inspect units, buildings, and common areas, and perform repairs and janitorial assistance as needed.
  • Schedule work-order requests according to maintenance priorities.
  • Coordinate maintenance-related contractor activities and, when applicable, negotiate contracts and scopes of work.
  • Control and use maintenance materials and train maintenance technicians and coworkers.
  • Maintain accurate records for preventive maintenance, work orders, apartment refurbishing, annual inspections, inventories, and purchase orders; maintain knowledge of contracts and suppliers.
  • Assist the Community Manager or Maintenance Manager with annual apartment inspections and move-in and move-out inspections.
  • Perform light electrical repairs, light plumbing work, replacement of broken or worn fixtures and materials, carpentry, painting, custodial work, and repairs to concrete, masonry, roofs, and fencing as needed.
  • Assist the exterminator when required.
  • Participate in an on-call schedule for evening, weekend, holiday, and emergency coverage.
  • Ensure storage areas and entrances are locked and adequate lighting is maintained.
  • Stay current on and adhere to applicable building codes.
  • Know the locations of water and gas meter shutoffs, apartment and fixture shutoffs, and sewer cleanouts, and post a map of their locations.
  • Operate within OSHA standards and company safety policies and procedures.
  • Perform scheduled maintenance on equipment according to manufacturers’ recommendations and operating manuals.
  • Ensure effective, timely, and professional interactions with residents, contractors, and the property management team regarding maintenance services.
  • Perform other duties as assigned.

Benefits

  • Competitive wage.
  • Comprehensive benefits package, including medical, dental, vision, and prescription coverage.
  • Generous paid time off.
  • 401(k) plan with company match.
  • Children may apply for the Michaels Employee Scholarship Program.
  • Professional development opportunities.
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