Maintenance Production Manager

Winter Services•Denver, CO

1d•Onsite

About The Position

The Maintenance Production Manager directs and coordinates scheduled maintenance projects, quality control, ensures a high level of service, meets budget standards, assures maximum use of service personnel, equipment, and materials, and assists field personnel in carrying out their responsibilities. This role reports directly to the Operations Manager and works with an assigned Account Manager.

Requirements

High school diploma or equivalent
Landscape and/or irrigation experience preferred
Bilingual in Spanish required
Able to work effectively as a team and assist wherever the greatest needs may be
Excellent written and verbal communication skills
Ability to work extended hours, including nights and weekends
Ability to lift up to 50 lbs. using proper lifting techniques
Regularly required to sit, stand, bend, reach and move about the facility and our customers’ facilities
Valid driver's license with clean driving record
Travel by automobile required approximately 75% of time

Nice To Haves

Landscape and/or irrigation experience

Responsibilities

Create schedules for Company assigned properties using the established schedule Company template.
Complete schedules (4) weeks prior to function start for each service category: aeration, pruning, fertilization, spring clean-up, fall clean up.
Modify schedules as necessary to meet client needs or requests and update as such on schedules.
Update all schedules daily for completed services.
Accurately complete own administrative forms, including daily personal time sheet while in the field and turn into Administrative Staff by 7:00 a.m. the following morning.
Provide necessary documentation to ensure extra work is billed in a timely manner using job costing template.
Track site visits using Company created templates on a daily basis.
Visit and review all Company assigned properties on a weekly basis to a level of 90% or greater.
Manage accounts as primary field manager for all Company assigned properties within their territory for: Quality Control, Property Audits, Budgeted job costing by client/territory, and Key Point of Contact for all B and C clients.
Review sites and report improvements for remedial tree care work to General Manager and all other improvements to Enhancement Manager using work order system for tracking.
At the direction and request of Operations Manager, measure properties for bids requested for landscape maintenance.
Acquire all data for all assigned territory clients under Client Management for services performed by Company; sunscald, mulch in beds, annual flowers and tree counts, flower photos and keeping data base current.
Participate in on-call rotating shift as directed by the Company.
Uphold a client retention level in their Company assigned territories to a level of 90% or greater.
Inform Operations Manager and Account Manager of any changes in job expectations and billing requests on assigned properties.
Follow all company safety directives.
Review all daily completed paperwork and work orders for all Company assigned employees within their territory and turn into Administrative staff by 7:00 a.m. daily.
Complete attendance documents for subordinates daily each morning for vacation requests, tardiness, leaving early and absences and turning into Operations Manager the same day.
Perform work site inspection to ensure work is performed to standards of quality using the Company established Site Visit Reporting system and turning into Operations Manager daily, AFTER requesting work orders for items needed from site audit.
Oversee, manage and redirect subordinates to improve job quality.
Manage all equipment distribution for subordinates in their assigned territory using Company templates and forms, which includes distribution and collection of all tools, equipment, supplies within their assigned territory for their subordinates.
Review trucks of all subordinates every Friday to ensure cleanliness, safety, security of Company assigned equipment etc.
Coordinate manpower and oversee all subordinates within assigned territory.
Assist first line personnel (Crew Leaders) in carrying out their duties and client requests or instructions provided through work orders.
Recommend, in conjunction with Operations Manager, all disciplinary actions for subordinates.
Assist in the screening and hiring within assigned area with the approval from the Operations Manager.
Evaluate performance of crew leaders and members and report back to Operations Manager.
Consistently train subordinates with Company expectations, procedures and policies.
Responsible for bringing on new employees as needed.