Maintenance Planner

JLL•Columbus, OH

9d•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Maintenance Planner - JLL What this job involves: The Maintenance Planner is responsible for safely, efficiently, and effectively planning work orders in accordance with client procedures, compliance requirements, and performance metrics. This role ensures that all maintenance work—preventive, corrective, and project-based—is properly scoped, documented, scheduled, and prepared to support operational reliability and regulatory expectations. The Planner works closely with technical teams, vendors, schedulers, and management to maintain data integrity and ensure a high‑reliability, audit‑ready environment. What your day-to-day will look like: Plan, prepare, and document work orders to meet all contractual performance metrics and regulatory requirements. Create and update job plans, load‑level preventive maintenance schedules, and ensure accurate planning for labor, materials, tools, permits, and vendor support. Administer all work order data within CMMS (Maximo preferred), ensuring accuracy before execution. Visit job sites to validate scope, clarify work order details, and collaborate with requestors as needed. Prioritize workload for the maintenance team based on criticality, compliance deadlines, and operational needs. Identify safety hazards during the planning process and incorporate appropriate controls into work orders. Ensure required permits, safety steps, and regulatory documentation are included in planned work. Support compliance with all cGxP, client procedures, and quality expectations related to maintenance planning. Maintain pre‑execution data integrity for all maintenance activities. Alert management to safety concerns or non‑conformances. Work closely with JLL technicians and non‑JLL technical support teams to ensure effective execution of all maintenance activities. Collaborate with Facilities Manager, Chief Engineers, and Schedulers to ensure all regulatory, safety, and contractual requirements are met. Support development of capital planning inputs for infrastructure upgrades, equipment replacements, and long‑term facility improvements. Partner with Operations Manager on special projects reporting and performance metrics. Ensure projects executed at the facility are properly planned, scoped, and aligned with industry best practices. Coordinate material availability, vendor scheduling, and resource planning to maximize efficiency and cost control. Ensure Level 1 equipment maintenance is performed by qualified personnel and executed in compliance with client requirements. Support daily, weekly, monthly, and annual reporting related to maintenance performance, backlog, compliance, and special projects. Provide forecasting and planning support using PM schedules, job plans, and system data. Ensure all maintenance quality requirements are met for Level 1 classified equipment. Support on‑call rotations and work weekends, evenings, or holidays as required. Provide continuous support during site closures except in cases of restricted access due to emergency conditions.

Requirements

5+ years of relevant maintenance, planning, or technical experience.
Comprehensive experience with CMMS platforms (Maximo preferred).
Strong written and verbal communication skills.
Proficiency in MS Office (Word, Excel, Outlook) and MS Project.
Knowledge of cGxP procedures and controlled maintenance documentation.
Strong understanding of building systems, equipment reliability principles, and maintenance best practices.
Ability to read and interpret technical documents, drawings, and maintenance libraries.
Knowledge of planning methodologies, preventive maintenance strategies, and Reliability‑Centered Maintenance (RCM).
Familiarity with FMEA, root cause analysis, and structured problem‑solving.
Demonstrated commitment to high-quality internal and external customer service.
Ability to succeed in a fast‑paced environment and quickly master new systems or processes.
Strong organizational and planning skills
High attention to detail and documentation accuracy
Excellent communication and customer service
Analytical thinking and problem-solving
Ability to manage deadlines and competing priorities
Commitment to safety, compliance, and high‑reliability operations

Responsibilities

Plan, prepare, and document work orders to meet all contractual performance metrics and regulatory requirements.
Create and update job plans, load‑level preventive maintenance schedules, and ensure accurate planning for labor, materials, tools, permits, and vendor support.
Administer all work order data within CMMS (Maximo preferred), ensuring accuracy before execution.
Visit job sites to validate scope, clarify work order details, and collaborate with requestors as needed.
Prioritize workload for the maintenance team based on criticality, compliance deadlines, and operational needs.
Identify safety hazards during the planning process and incorporate appropriate controls into work orders.
Ensure required permits, safety steps, and regulatory documentation are included in planned work.
Support compliance with all cGxP, client procedures, and quality expectations related to maintenance planning.
Maintain pre‑execution data integrity for all maintenance activities.
Alert management to safety concerns or non‑conformances.
Work closely with JLL technicians and non‑JLL technical support teams to ensure effective execution of all maintenance activities.
Collaborate with Facilities Manager, Chief Engineers, and Schedulers to ensure all regulatory, safety, and contractual requirements are met.
Support development of capital planning inputs for infrastructure upgrades, equipment replacements, and long‑term facility improvements.
Partner with Operations Manager on special projects reporting and performance metrics.
Ensure projects executed at the facility are properly planned, scoped, and aligned with industry best practices.
Coordinate material availability, vendor scheduling, and resource planning to maximize efficiency and cost control.
Ensure Level 1 equipment maintenance is performed by qualified personnel and executed in compliance with client requirements.
Support daily, weekly, monthly, and annual reporting related to maintenance performance, backlog, compliance, and special projects.
Provide forecasting and planning support using PM schedules, job plans, and system data.
Ensure all maintenance quality requirements are met for Level 1 classified equipment.
Support on‑call rotations and work weekends, evenings, or holidays as required.
Provide continuous support during site closures except in cases of restricted access due to emergency conditions.