Full-time Maintenance Planner

Groupe NordikWhitby, ON
CA$60,000 - CA$80,000Onsite

About The Position

Thermea Spa Village Whitby is seeking a passionate Planner to join their village in Whitby, Ontario. This role is central to coordinating between Technical Services, Operations, Procurement, Project Teams, and other stakeholders to ensure maintenance work is properly prioritized, communicated, resourced, and executed with minimal operational disruption. The Planner is responsible for preparing all necessary information and resources for maintenance work before it is handed to the Scheduler. The main focus will be on planning future Work Orders based on requests, adhering to required completion dates and operational priorities, and ensuring technicians have all technical information, spare parts, time estimates, and special tools needed for tasks. The mission of Thermea Spa Village is to “Give Life a Moment’s Rest,” and the Planner’s role is to cultivate peace by ensuring the smooth operation of the spa village.

Requirements

  • College or University diploma/degree in industrial maintenance, mechanical, electrical engineering, or a related field.
  • Any combination of relevant technical training and equivalent experience may be considered.
  • Minimum of 3-5 years of experience in maintenance, planning, or a similar role.
  • Proficiency in CMMS and planning tools (e.g., Websynco, SAP PM, Maximo, Infor EAM).
  • Knowledge of industrial maintenance processes (preventative, corrective, predictive).
  • Ability to read and interpret technical drawings, diagrams, and bills of material.
  • Understanding of logistics and supply chain processes related to maintenance.
  • Knowledge of health, safety, and environmental procedures (e.g., Lock Out Tag Out).
  • Rigour and organizational skills to manage complex schedules.
  • Strong time management and prioritization skills.
  • Analytical mindset in order to optimize interventions and minimize downtime.
  • Results oriented with a focus on operational performance.
  • Excellent communication across all levels.
  • Ability to work under pressure in a dynamic environment.
  • Proactivity and autonomy in resolving scheduling conflicts.
  • Team spirit and ability to coordinate multiple stakeholders.

Responsibilities

  • Plan maintenance interventions based on operational priorities on a weekly cadence.
  • Minimize operational disruption through proactive planning and stakeholder coordination.
  • Balance maintenance, project, and operational priorities.
  • Support task scheduling to optimize resource utilization.
  • Anticipate and resolve planning conflicts before they affect operational performance.
  • Ensure availability of required parts and equipment.
  • Reduce unplanned downtime and improve asset reliability.
  • Produce performance reports and tracking indicators.
  • Contribute to the continuous improvement of maintenance processes.
  • Demonstrate the departments Standard of Attitude in all aspects of planning and coordination.
  • Identify and ensure availability of human resources, equipment, materials, special tools, procedures, and instructions required to perform the work according to standards.
  • Analyze the workload to classify Work Orders to be planned according to execution priority, based on equipment criticality and task priority.
  • Raise and resolve issues related to priority, scope of work, or completion dates jointly with Specialists or the Maintenance Supervisor.
  • Estimate and obtain costs for materials, labor, contractors, and equipment rental required for Work Order execution.
  • Involve Supervisors for contractor work performed under their responsibility.
  • Identify resource conflicts, operational risks, and competing priorities and provide recommendations to leadership before execution impacts operations, safety, guest experience, or project outcomes.
  • Ensure all stakeholders impacted by planned work are informed in advance and understand operational impacts, timelines, and resource requirements.
  • Verify that planned work does not present health, safety, or environmental risks before insertion into the following weeks plan.
  • Coordinate and lead interdepartmental meetings: a weekly closeout meeting, a working planning meeting, and a short (15 minute) daily meeting to ensure alignment on prioritization, planning, and coordination needs for new Work Orders.
  • Lead the weekly Maintenance Planning Review meeting with Directors of different departments, presenting the following weeks plan and ensuring all work to be executed the following week is fully planned prior to the meeting.
  • Maintain and optimize preventative and predictive maintenance instructions and methods.
  • Develop work procedures with Technicians and Supervisors when no manufacturer procedure is provided.
  • Create all standard jobs to facilitate future planning and limit planning errors.
  • Implement best reliability and maintenance planning techniques to use resources optimally.
  • Analyze and recommend necessary actions to prevent or eliminate repetitive failures and risk of breakdown.
  • Create and maintain equipment files and manage the work backlog.
  • Submit inventory addition requests for frequently used parts.
  • Update critical spare parts list in the equipment file.

Benefits

  • Annual compensation for the role is expected to be in the range of $60,000-$80,000
  • Free Thermal Experience
  • Group Benefit Insurance
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