Maintenance Manager

Lifestyle CommunitiesDublin, OH
Onsite

About The Position

The Facilities & Maintenance team at LC is looking for a talented individual to elevate our resident and community experience in a values-based manner reflective of our purpose. In this role, you’ll manage the facilities and maintenance operations at one of our luxury apartment communities, while guiding a team of direct reports to impact.

Requirements

  • High school degree or equivalent.
  • HVAC Certification required, EPA 608, OSHA 10 certification
  • 2+ years of previous residential apartment or facilities management experience required
  • Experience managing a maintenance team within an urban multi-family property required.
  • Proven customer experience delivery necessary.
  • Strong time management skills and attention to detail needed.
  • Strong decision-making and problem-solving skills needed.
  • Hold a valid, unrestricted driver's license and ability to operate company equipment, including but not limited to golf carts and maintenance vehicles.
  • Ability to operate tools and equipment in accordance to safety guidelines at all times is essential.

Responsibilities

  • Oversees maintenance technician(s) and groundskeeper(s), manages prioritization of and execution of work order requests, and maintains inventory and supplies.
  • Handles emergency service calls on a rotational basis and ensures community grounds are clean and free of debris and assists with seasonal work such as snow removal.
  • Develops team members in maintenance skill set up to include appliance repair, unit make ready, plumbing, HVAC troubleshoot, etc.
  • Creates and executes preventative maintenance programming.
  • Manages and builds vendor relationships at assigned asset and assists in the management of capital projects.
  • Supports hosting resident events and collaborates with the team to facilitate and organize events and ensures customer satisfaction scores are maintained at assigned asset to the company standard.
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