Maintenance Manager

Heritage Hill Property Management•Columbus, OH

1d•Onsite

About The Position

Heritage Hill Property Management is hiring a Maintenance Manager to lead maintenance operations at one of their St. Louis apartment communities. This role requires a hands-on maintenance leader who can troubleshoot problems, lead and develop a team, plan ahead, manage costs, and take ownership of the overall condition and performance of the property. As Maintenance Manager, you’ll own the day-to-day maintenance operation of the community while partnering closely with the Property Manager to deliver a safe, well-maintained property and a great resident experience.

Requirements

5+ years of hands-on maintenance, facilities, or skilled-trades experience , with strong HVAC experience preferred
Demonstrated experience leading, coaching, or mentoring a maintenance team or crew
Strong working knowledge of HVAC, plumbing, electrical, appliances, and general building repairs
Ability to diagnose problems and make sound repair-vs.-replace decisions
Experience prioritizing multiple work orders, turns, projects, and competing property needs
Comfortable using technology and maintenance/work-order systems to manage and track work
Experience managing maintenance expenses, vendors, and/or budgets
Strong problem-solving and decision-making skills
Clear communication and a resident-focused approach to service
An ownership mindset — someone who sees a problem, takes responsibility, and follows it through to resolution
Flexibility to respond to changing priorities and emergency/on-call needs
High school diploma or GED required
Ability to reliably commute to and around the property as required for the role

Responsibilities

Leading from the field — troubleshooting HVAC, plumbing, electrical, appliance, and general maintenance issues alongside your team when needed
Leading and developing your team by setting priorities, coaching performance, and building technical skills
Owning service and make-ready performance , ensuring work is completed efficiently, accurately, and on time
Planning ahead for preventive maintenance, upcoming turns, projects, staffing needs, and property priorities
Managing maintenance expenses and making smart repair-vs.-replace decisions that protect the property's budget
Managing vendors and contractors while balancing quality, cost, and urgency
Using maintenance systems and data to track work orders, turns, costs, and results
Maintaining property standards through regular inspections and proactive identification of maintenance needs
Partnering with Property Management to solve problems, improve operations, and deliver a positive resident experience
Responding to emergency maintenance needs and participating in the property's on-call rotation

Benefits

Competitive pay
Full health benefits — Medical, Dental & Vision
401(k) with 3% company match
Company-paid life insurance
Paid vacation and holidays
Paid certifications and professional development
Tool purchase program
Rent discount potential
Performance-based bonus opportunities
A real career path in Maintenance — with opportunities to continue growing into senior and regional leadership roles