Service Manager - Parc Mosaic
About The Position
This is an opportunity to lead, grow, and make a visible impact every single day in a community residents are proud to call home. As Maintenance Manager, you’ll take ownership of both team leadership and day-to-day operations, including leading and developing a small, high-performing maintenance team, delivering exceptional service to residents, and overseeing all aspects of property maintenance. You will partner with leadership to identify and execute capital improvements and maintenance strategies, ensure full compliance with safety standards, regulations, and company policies, and manage budgets thoughtfully to deliver top-quality results while maximizing efficiency.
Requirements
- At least 3 years of experience with technical maintenance and facilities management in the property management industry.
- 1-3 years of experience leading a team of people in customer service and asset maintenance
- A reliable mode of transportation
- Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month)
- Comfort with physical activity as you must be able and willing to move heavy equipment and machinery
- Ability to read, write, and speak English
Nice To Haves
- Passionate about team building
- Strong with mechanical aptitude
- Solution-focused
- Practical
- Motivated
- Customer service oriented
- Highly organized
- Great trouble-shooter
- Expert on attention to detail
Responsibilities
- Lead & develop a small, high-performing maintenance team
- Deliver exceptional service to residents—creating a community they love to call home
- Oversee all aspects of property maintenance, including: Preventative maintenance programs, Apartment turns (make-readies), Service requests and work order completion, Vendor relationships and oversight
- Partner with leadership to identify and execute capital improvements and maintenance strategies
- Ensure full compliance with safety standards, regulations, and company policies
- Manage budgets thoughtfully to deliver top-quality results while maximizing efficiency
Benefits
- Paid time off including vacation, sick time, and 14 holidays.
- Medical, dental, vision, and life insurance options
- HSA/FSA plans
- Short and long-term disability paid by the company.
- An Apartment Benefit option is available to live on-site at the community you are working
- 401(k) plan with up to 6% employer matching.
- Paid parental leave of up to 16 weeks.
- Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
- 15 hours of paid time annually for community service.
- Commuter benefits
- Pet insurance.
- Consumer discounts on various products and services.
- Opportunities for ongoing professional development, leadership training, and career growth.
- Access to industry-leading technology to make your job easier and more efficient
- Clear pathways for career advancement within AIR Communities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
