Maintenance Manager

Hennepin Arts•Minneapolis, MN

17d•$73,000 - $83,000•Onsite

About The Position

The Maintenance Manager is a pivotal role responsible for the comprehensive custodial and maintenance management of the organization’s theatres and event spaces. This position demands a proactive and strategic approach to ensure all venues are maintained in pristine, "show-ready" condition at all times. The Maintenance Manager works in close collaboration with Operations Coordinators, Front of House Management, and external contractors to seamlessly coordinate cleaning schedules, maintenance projects, and event preparations. Key responsibilities include supervising and managing a diverse team of cleaning personnel, overseeing exterior landscaping and snow removal services, and ensuring the functionality and aesthetic upkeep of marquee signage and lighting. The role requires a high level of leadership, effective communication, and exceptional organizational skills to prioritize and balance multiple tasks concurrently. The Maintenance Manager will also be instrumental in identifying and recommending capital improvements and equipment purchases, contributing to the continuous enhancement of the organization’s facilities. In addition to technical expertise, the Maintenance Manager must be a collaborative team player, capable of fostering a positive and productive work environment. This role is essential in supporting the organization’s commitment to providing exceptional experiences for audiences and performers alike.

Requirements

High school diploma or equivalent required; associate or bachelor's degree in facilities management, business administration, or a related field desired
Minimum of five (5) years of experience in custodial or facilities management, with at least 2 years in a supervisory role
Evening and weekend availability
Strong leadership, team management, and collaboration skills
Excellent communication and interpersonal skills
Ability to prioritize tasks and manage multiple projects simultaneously
Familiarity with Microsoft Office Suite and maintenance management software
Ability to lift up to twenty-five (25) pounds
Ability to stand for extended periods of time while navigating multiple levels and areas within a venue

Nice To Haves

associate or bachelor's degree in facilities management, business administration, or a related field

Responsibilities

Maintain the cleanliness and functionality of theatres by training staff in proper cleaning techniques and product usage
Order and manage inventory levels of cleaning supplies and paper products, adhering to budget constraints
Oversee the maintenance of marquee signage and lighting, ensuring timely installations and repairs
Identify and recommend capital improvements and equipment purchases to the Director of Facilities
Coordinate work schedules and projects with Operations Coordinators to ensure seamless event preparation.
Maintain exterior landscaping and manage snow removal services to ensure safe walking surfaces
Promptly report equipment needs and necessary repairs to the Director of Facilities
Perform other duties as assigned to support the overall maintenance and operational needs of the organization
Hire, train, supervise, and schedule cleaning personnel to ensure adequate coverage for routine cleaning and events
Collaborate closely with event and overnight cleaning contractors to ensure proper staffing for events, scheduling overnight cleaning, and maintaining high work standards
Regularly inspect and manage the performance of subcontractors to ensure high-quality service delivery