Maintenance Lead

Baptist Housing Seniors Living•Kelowna, BC

8d•Onsite

About The Position

The Maintenance Lead is accountable for all aspects of the maintenance of the buildings and systems at Sun Pointe Village, Mill Creek Village, and Smith Creek Village. Duties include planning and managing all maintenance projects, performing and delegating maintenance tasks ensuring timely service, managing a preventative maintenance program on all systems and equipment, overseeing and supervising the performance of maintenance team members.

Requirements

Knowledgeable in maintenance best practices
Skilled in using the tools and performing the tasks required for building and systems maintenance
Familiar with construction techniques, mechanical services, modernization and retrofit projects, service maintenance contracts, and appliance repair
Demonstrated ability in project management
Has excellent interpersonal skills and the ability to establish and maintain professional relationships with Team Members, Residents, and external parties
Able to work effectively, both independently with a high level of autonomy and in collaboration with a team
Is motivated to achieve goals and provide superior service
Able to effectively lead, coach and mentor Team Members
Has demonstrated ability to supervise and manage Team Member performance
Able to resolve conflict and preserve relationships in alignment with our values
Is a critical thinker with good problem solving ability
Has well developed organizational skills
Manages time, workload and conflicting priorities effectively and efficiently
Is flexible and able to adapt to changing priorities
Has a working knowledge of computers and software for email communication, internet use, word processing, and use of specialized software
Ability to vary hours of work to carry out the duties of the job
Must be in good health, free from communicable diseases and physically and mentally able to perform the duties of the job in the working environment
Post-secondary education in building and systems maintenance preferred
Certification or Red Seal in a building trade preferred
Knowledge of computer systems and fundamental understanding of computer-controlled systems
Knowledge of HVAC environmental systems

Responsibilities

Models the organizational values
Demonstrates a consistent example of Servant Leadership by serving the needs of others
Fosters and maintains positive, collaborative relationships with residents, team members, families and partners
Provides project management for any large site projects, including seeking quotes, coordinating contractors, ensuring WorkSafe BC compliance, coordinating materials and supplies, and supports budget process
Establishes and monitors preventative maintenance procedures for building systems and equipment and ensures timely service delivery
Monitors a maintenance request process and ensures all team members are trained to use it effectively
Performs or delegates all routine building and equipment maintenance and repairs, including painting, plumbing, electrical, irrigation and building fabric (walls, floors, ceilings, doors and roof), low voltage systems, entry systems and HVAC
Ensures all maintenance concerns are addressed in a timely manner
Ensures repair parts, tools and supplies required are on site by conducting ongoing inventory audits
Travels to purchase and pick up replacement supplies as needed
Ensures maintenance work and storage areas are clean and organized
Supports daily, periodic and annual schedules of building inspections to identify health, safety and maintenance concerns; assigns inspections to maintenance team members, and monitors timely delivery and effective documentation
Continually looks for innovative ways to improve service while maintaining high standards
Maintains current knowledge of applicable codes and regulations
Provides 24-hour maintenance support and attends to any building emergencies after business hours
Provides daily direction to the maintenance team
In collaboration with the Director of Sustainability & Maintenance, supports, screens, and oversees the work of contracted maintenance workers (such as flooring, countertops, draperies, grounds work, elevators), ensuring appropriate WorkSafe and Criminal Record Check clearances are in place
Provides leadership, mentoring and support to assigned team members to achieve personal and organizational goals which advance the vision of Baptist Housing
Ensures department coverage and program delivery through effective team member scheduling and workload distribution
Plans, facilitates and documents all site safety and fire drills on a monthly basis and provides safety orientation for new team members
Maintains records of all preventative maintenance
Maintains records of all repairs and on demand maintenance
Maintains required documentation for expenses and submits monthly for reimbursement
Provides reports of maintenance activities and expenses as required to the Director of Sustainability & Maintenance
Assists the Director of Sustainability & Maintenance in the review of budgets and planning related to maintenance needs and use of replacement reserve and capital budgets.
Consults and collaborates with the Director of Sustainability & Maintenance regarding non-routine maintenance and projects
Attends work-related conferences and seminars to promote and maintain professional development
Establishes, influences and supports a culture of health and safety
Demonstrates safe working practice and encourages team members to work safely
Takes initiative and makes suggestions for health and safety improvements in the workplace
Ensures discussions regarding safety topics are a regular part of team meetings
Ensures team members are adequately trained regarding hazards in the workplace and safe work procedures
Monitors team members and Contractors and enforces compliance with WorkSafe BC regulations, safety policies and safe work procedures
Participates in investigations of team member injuries and workplace inspections
Eliminates identified workplace hazards where possible or implements controls
Other duties as assigned and as reflective of individual strengths