Maintenance IT Techn - Process Coordinator

Wayne Farms•Dothan, AL

2d•Onsite

About The Position

Under the direction of the department Supervisor/Manager, the Maintenance IT Techn - Process Coordinator is responsible for delegating tasks to ensure production goals are met and work is performed in compliance with Company policies and Federal and State regulations (i.e. USDA, OSHA, etc.). This role aims to achieve the highest level of productivity while maintaining customer specifications and satisfaction. Key responsibilities include being present at startup for Further Processing to ensure IT equipment functionality, maintaining Scale Labeling Computer stations (SLCs) through calibration, troubleshooting, and software installation, and addressing network issues with Cat 5/6 data cables and multi-mode fiber. The coordinator also maintains department wireless devices and assists the Corporate Field IT Tech with end-user support for a wide range of IT equipment. Additionally, the position involves assisting the Supervisor with personnel coordination, enforcing company policies, understanding daily production requirements, training employees, identifying process optimization opportunities, and participating in process improvements.

Requirements

High School diploma or equivalent.
Minimum six (6) months relevant experience.
Mechanically inclined with standard hand tools.
Ability to navigate Android and Apple devices.
Demonstrated leadership skills with the ability to effectively communicate in English, both verbal and written, in a timely and professional manner.
Strong attention to detail, organizational skills with the ability to prioritize and manage multiple projects.
Proficient computer and math skills.
Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast paced environment.
Ability to work non-standard or extended shifts including nights, weekends, and/or holidays as needed.
Ability to stand and/or walk throughout shift.
Wear required protective equipment in all areas where mandatory.

Nice To Haves

Experience within a manufacturing setting.
Computer Windows 10 or 11 OS.
Installing/Troubleshooting Computer hardware such as monitors, PC’s, Switches, AP’s, Tablets, Scan Guns, ETC.
Ability to communicate in multiple languages.
Positive/Supportive attitude to help resolve end user challenges.

Responsibilities

Present on the floor at startup for Further Processing, assisting setting up equipment and ensuring all IT related equipment is functioning properly at beginning of shift.
Maintain Scale Labeling Computer stations (SLC) which includes: Calibrating pack out scales, troubleshooting Label printers, troubleshooting windows 11 industrial HMI computers, replacing loadcells, installing application software, troubleshooting with vendors and other technicians for unforeseen issues, proactive approach to harsh environment and how to better the process in the production area.
Troubleshooting Cat 5/6 data cables for industrial setting networking.
Troubleshooting multi-mode fiber and identifying network blackout causes with Corp. Field IT Tech.
Maintain department wireless devices such as scan guns and tablets, including updates, ensuring proper function, and working with the Field Tech to replace or roll out new units as needed.
Assist Field IT Tech with end user support for 50-100 Windows 11 computers along with printers, monitors, wireless AP’s, cellular devices, networking blackouts, Laptops, tv installations, and other reported help calls.
Under the direction of the Supervisor, assist with coordinating the work of personnel and enforcing company policies, procedures, food safety guidelines and GMP procedures etc.
Understand the daily production requirements, set up line(s) and deploy personnel to ensure adequate tools and staff are available to meet production requirements prior to shift start.
Understand and perform all functions of the assigned area and act as back-up for personnel in event of absences or breaks.
Gather and accurately record data and create reports (i.e. departmental reports, attendance/staffing, yields, etc.); disseminate to appropriate personnel as required.
Train/ cross-train employees in departmental processes and procedures.
Identify and communicate opportunities for process optimization (throughput, waste reduction, product quality, ergonomics, etc.) and/or reduce/eliminate repeat deficiencies (i.e. hold product, accidents, downtime, etc.).
Participate in the implementation of process improvements, help monitor improvement metrics and provide input on unfavorable trends.
Actively participate in departmental meetings.
Follow and promote all safety initiatives helping to maintain a zero accident culture.
Learn and understand departmental goals; work corroboratively with other departments/shifts to meet or exceed objectives.
Perform additional duties as assigned.