Maintenance II - Vivalon, San Rafael

Eden Housing•San Rafael, CA

5d•$24 - $28•Onsite

About The Position

Performs maintenance duties and repairs, such as skilled plumbing, electrical, carpentry, painting, sheet rock repair, major appliance repair, refurbishing, and common area cleaning at one or more communities that have up to 149 units. This position may participate in the Maintenance Onboarding Support program after two years of employment with Eden. The role involves utilizing Yardi software for work orders, communicating with residents about delays, and training other maintenance technicians. Daily property walks to identify and address deficiencies, along with quarterly property and annual unit inspections, are key responsibilities. The position also assists with custodial work in common areas and groundskeeping, ensuring safety protocols are followed. Technology use includes recording time via cell phone, participating in company meetings via ZOOM and Teams with cameras on, and ordering parts and supplies online. Effective communication and teamwork are essential, including active participation in Teams groups, daily check-ins, and professional engagement with residents, handling concerns with tact and diplomacy while adhering to Equal Housing Opportunity requirements. The role also involves presenting safety topics at monthly meetings and participating in an on-call emergency schedule for evenings, weekends, and holidays. Maintaining knowledge of utility cutoffs and property diagrams is crucial. The position is a key participant in the property’s emergency response plan team and coaches others on tasks. Specific job knowledge includes rekeying locks, rescreening windows, unclogging drains, replacing disposals and faucets, drywall repairs, HVAC troubleshooting, preparing vacant units, painting, appliance repair, door installation, blind installation, and basic irrigation repairs. The role also involves maintaining schedules for preventative maintenance contracts and assisting with vendor bid solicitations. If no Maintenance Technician III is present, this role ensures awareness of asbestos or lead on the property and maintains corresponding binders.

Requirements

Minimum of two years’ experience in a maintenance or construction environment.
High school diploma or GED.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to contribute to routine written reports and correspondence.
Ability to communicate effectively with residents or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

Demonstrated experience with preventative and on-going maintenance of a property.
Ability to work with a minimal supervision.
Attentive to detail.
Desirable second language skills may vary site by site.
Ability to demonstrate skilled in the safe use of tools.

Responsibilities

Utilize Yardi software to create and/or complete work orders and sync daily.
Communicate with resident if there are delays in completing work such as needing to order parts.
Able to train other maintenance technicians on how to complete work orders using cell phone or tablet.
Actively walk the property daily looking for deficiencies and if found, create and submit work order.
Complete quarterly property inspections and annual unit inspections using phone or tablet. Include photos of deficiencies and sync inspection at day end.
Notify Community Manager if habitability or other deficiencies are witnessed while completing an inspection or work order.
Assists in custodial work/cleaning of common areas, including sweeping, mopping, vacuuming, emptying trash, window cleaning, etc.
Assists in grounds work, as needed.
Ensure trash enclosures are free of overflowing trash.
Follow safety protocols when moving dumpsters for trash pick up.
Inspect dumpsters regularly and report any deficiencies to Community Manager.
Utilize cell phone to record time worked and lunch break periods.
Participate in company meetings and trainings using ZOOM and Teams and adhere to company standard of having “camera on”.
Actively participate in the Teams group – Property Operations Maintenance.
Order parts and supplies online.
Work with Eden’s Procurement Department to secure the best possible pricing for goods and services.
Actively participate in the Teams group – Property Operations Maintenance.
Actively participate during in-person daily team check ins and weekly resident services check in meetings with Community Manager.
Professionally engage with residents.
Handle concerns and adversity with tact and diplomacy being sensitive to cultural background, economic status, those with special needs, and adhere to Equal Housing Opportunity requirements.
Be on time when attending training sessions and company meetings.
Working with Community Manager and/or Maintenance Technician III, present subject matter at monthly site safety meetings.
Participates in an on-call emergency schedule for evening, weekend, and holiday coverage of the property and/or other properties.
Maintain knowledge of water, gas meter cutoffs, all building and fixture cutoffs, sewer cleanouts and maps and diagrams of each property with assigned HUB.
Assist other team members, participate in team days and company events.
Key participant with the property’s emergency response plan team.
Coaches others on how to complete tasks successfully and per Eden policies and procedures.
Rekeying / replacing door locks.
Proficient in rescreening window screen.
Unclog a sink or toilet.
Replace a garbage disposal, faucet.
Complete drywall repairs and satisfactorily texture, as needed.
Able to trouble shoot HVAC systems.
Prepare vacant units for occupancy within five days.
Complete interior and exterior paint projects without getting paint on hardware, switch plates, etc.
Troubleshoot and complete routine appliance repairs.
Hang and fit doors.
Install mini/vertical blinds.
Follow manufacturer directions for utilizing products.
Maintain accurate records regarding preventative monthly maintenance on all equipment based on manufacture recommendations as required by housing regulations or codes.
Inspect equipment thoroughly before use and “tag out” any equipment that poses a safety hazard.
Complete basic irrigation repairs.
Maintain schedule for preventative maintenance contracts that may include elevator, roof, boiler, hot water heater, gate and access-controlled points, etc.
Solicit bids, walk property with vendor, prepare Bid Comparison form and provide recommendation on vendor selection for property specific projects, as requested.
Working with Community Manager and Maintenance Technician III, if applicable, ensure monthly safety meetings are consistently scheduled and safety topics discussed are appropriate for the property / team members.
Special projects and other responsibilities may be assigned.
When there is not a Maintenance Technician III at the property, ensure all team members are aware of any asbestos or lead on the property. Keep corresponding binders available to all team members, at all times and ensure proper procedure is followed if remove is required.