Maintenance I - Hillview Glen Apartments, San Jose CA

Eden Housing•San Jose, IL
•$20 - $24•Onsite

About The Position

Performs maintenance duties and repairs, such as skilled plumbing, electrical, carpentry, painting, sheet rock repair, major appliance repair, refurbishing, and common area cleaning at one or more communities that have multiple maintenance technicians. This role involves utilizing Yardi software for work orders, communicating with residents about delays, conducting daily property walk-throughs and quarterly/annual inspections, assisting with custodial and grounds work, and adhering to safety protocols. The position also requires using a cell phone for time tracking, participating in company meetings via ZOOM and Teams with cameras on, and actively engaging in team communication channels. Professional interaction with residents, handling concerns with tact and diplomacy, and adhering to Equal Housing Opportunity requirements are essential. The role includes attending safety meetings and participating in an on-call emergency schedule for after-hours coverage. Teamwork and assisting other team members are also key aspects of the job.

Requirements

  • Minimum of one years’ experience in a maintenance or construction environment.
  • High school diploma or GED.
  • Ability to work with a minimal supervision.
  • Attentive to detail.
  • Ability to demonstrate skilled in the safe use of tools.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to contribute to routine written reports and correspondence.
  • Ability to communicate effectively with residents or employees of organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

  • Desirable second language skills may vary site by site.

Responsibilities

  • Utilize Yardi software to create and/or complete work orders and sync daily.
  • Communicate with resident if there are delays in completing work such as needing to order parts.
  • Actively walk the property daily looking for deficiencies and if found, create and submit work order.
  • Complete quarterly property inspections and annual unit inspections using phone or tablet. Include photos of deficiencies and sync inspection at day end.
  • Notify Community Manager if habitability concerns or other deficiencies are witnessed while completing an inspection or work order.
  • Assist in custodial work/cleaning of common areas, including sweeping, mopping, vacuuming, emptying trash, window cleaning, etc.
  • Assist in grounds work, as needed.
  • Ensure trash enclosures are free of overflowing trash.
  • Follow safety protocols when moving dumpsters for trash pick up.
  • Inspect dumpsters regularly and report any deficiencies to Community Manager.
  • Utilize cell phone to record time worked and lunch break.
  • Participate in company meetings and trainings using ZOOM and Teams and adhere to company standard of having “camera on”.
  • Actively participate in the Teams group – Property Operations Maintenance Communication and Teamwork.
  • Actively participate during in-person daily team check ins and weekly team check in meetings with Community Manager.
  • Professionally engage with residents.
  • Handle concerns and adversity with tact and diplomacy being sensitive to cultural background, economic status, those with special needs, and adhere to Equal Housing Opportunity requirements.
  • Be on time when attending training sessions and company meetings.
  • Attend and actively participate in monthly on-site safety meetings.
  • Participates in an on-call emergency schedule for evening, weekend, and holiday coverage of the property and/or other properties.
  • Maintain knowledge of water, gas meter cutoffs, all building and fixture cutoffs, sewer cleanouts and maps and diagrams of each property with assigned HUB Member of the property’s emergency response plan team.
  • Assist other team members, participate in team days and company events.
  • Rekeying / replacing door locks.
  • Proficient in rescreening window screen.
  • Unclog a sink or toilet.
  • Replace a garbage disposal, faucet.
  • Complete drywall repairs and satisfactorily texture, as needed.
  • Prepare vacant units for occupancy within five days.
  • Complete interior and exterior paint projects without getting paint on hardware, switch plates, etc.
  • Troubleshoot and complete basic appliance repairs.
  • Hang and fit doors.
  • Install mini/vertical blinds.
  • Follow manufacturer directions for utilizing products.
  • Inspect equipment thoroughly before use and “tag out” any equipment that poses a safety hazard.
  • Complete basic irrigation repairs.
  • Special projects and other responsibilities may be assigned.
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