Maintenance Engineer - III

Pyramid Global Hospitality•Captiva, FL

3d•Onsite

About The Position

Pyramid Global Hospitality is hiring an Engineer III for the Engineering team at South Seas, a 330-acre resort and wildlife preserve on Captiva Island, Florida. The position is responsible for advanced maintenance, troubleshooting, repairs, and preventative maintenance across resort facilities, equipment, guest accommodations, public areas, and back-of-house operations. The Engineer III is a senior technical resource who independently diagnoses and resolves complex issues involving building systems, mechanical equipment, HVAC, electrical, plumbing, and general facility maintenance. The role also supports daily resort operations, helps maintain a safe and welcoming environment, and provides technical guidance to less experienced Engineering team members as needed. The position requires flexibility to work various shifts, including evenings, weekends, and holidays, as operational needs require. Work takes place indoors and outdoors in varying weather conditions, including heat and humidity, and may involve mechanical spaces, confined or elevated areas, and physically demanding maintenance tasks. Pyramid Global Hospitality describes its culture as people-first and grounded in teamwork, growth, and exceptional service. Its stated core values are Be Authentic, Practice Humility, Cultivate Teamwork, Value Time, and Be Trustworthy.

Requirements

Advanced working knowledge of HVAC, electrical, plumbing, mechanical systems, and general building maintenance.
Strong diagnostic and troubleshooting skills, including the ability to independently resolve complex maintenance issues.
Experience performing preventative maintenance and working with computerized maintenance management or work order systems.
Ability to read and interpret technical manuals, equipment specifications, and basic building diagrams.
Knowledge of workplace safety practices, proper equipment operation, and applicable maintenance standards.
Strong communication skills and ability to work effectively with guests, team members, and department leadership.
Ability to prioritize multiple maintenance requests and work independently in a fast-paced resort environment.
Professional appearance, positive attitude, and commitment to exceptional guest service.
Flexibility to work various shifts, including evenings, weekends, and holidays, as operational needs require.
Ability to respond to maintenance emergencies and perform physically demanding tasks.
High school diploma or equivalent required; some college preferred.
Valid driver’s license required; a motor vehicle background check will be completed.
Fluency in English and excellent communication skills required.
Ability to stand, walk, bend, crouch, kneel, climb, reach, push, and pull throughout the workday.
Ability to lift, carry, push, or pull up to 50 pounds.
Ability to safely use ladders, hand tools, power tools, and maintenance equipment.
Ability to work indoors and outdoors in varying weather conditions, including heat and humidity.
Ability to access mechanical spaces and perform maintenance tasks in confined or elevated areas when necessary.

Nice To Haves

HVAC, EPA 608, or other relevant technical certifications preferred.
Some college preferred.
Minimum of 5 years of experience in building maintenance, facilities engineering, or a related technical field preferred.
Previous experience in a hotel, resort, or hospitality environment strongly preferred.

Responsibilities

Perform advanced maintenance, troubleshooting, and repairs throughout resort facilities, guest accommodations, public areas, and back-of-house operations.
Diagnose and resolve complex mechanical, electrical, plumbing, HVAC, and general building maintenance issues.
Inspect, maintain, and repair HVAC systems, including air conditioning units, ventilation systems, and related equipment.
Perform electrical repairs on circuits, switches, outlets, lighting systems, and other components within authorized qualifications.
Perform plumbing maintenance and repairs involving fixtures, faucets, drains, toilets, water lines, and related systems.
Complete carpentry, drywall, painting, tile, flooring, door hardware, and other general building repairs.
Conduct routine inspections and preventative maintenance to maintain equipment reliability and minimize operational disruptions.
Respond promptly and professionally to maintenance requests from guests and resort departments.
Troubleshoot and repair equipment and building systems while identifying opportunities for long-term solutions.
Assist with maintaining mechanical rooms, equipment areas, and other critical resort infrastructure.
Support Engineering leadership in identifying maintenance priorities, equipment concerns, and facility improvement needs.
Provide technical guidance and assistance to less experienced Engineering team members when needed.
Maintain accurate records of maintenance activities, work orders, equipment repairs, and preventative maintenance tasks.
Follow safety procedures, building codes, and resort operating standards.
Coordinate with other resort departments to minimize disruption to guest experiences during maintenance activities.
Respond to urgent maintenance situations and participate in emergency response efforts as required.
Maintain tools, equipment, supplies, and work areas in a safe, clean, and organized manner.
Perform additional duties as assigned by Engineering leadership.