Maintenance Engineer

Property Management•Charlotte, NC

11d

About The Position

The Maintenance Engineer provides technical and maintenance services throughout the hotel to keep its equipment and systems in excellent condition and support safe, efficient operations. The role includes routine preventive maintenance, inspections, troubleshooting, repairs, and completion of maintenance work orders. The engineer also helps maintain guest rooms, common areas, the building exterior, and the hotel pool, while responding courteously to guest questions, complaints, and requests. The position requires regular attendance according to hotel scheduling needs and compliance with Peachtree Hospitality Management standards and department policies. Additional duties and required training or meetings may be assigned by management.

Requirements

Maintain regular attendance in accordance with scheduling needs.
Have knowledge and understanding of department policies and procedures.
Comply with Peachtree Hospitality Management standards and regulations.
Approach interactions with guests and team members in a friendly, service-oriented manner.

Responsibilities

Perform routine preventive maintenance on machines and building systems.
Complete maintenance work orders and report work, including replacing ceiling tiles and light bulbs and patching vinyl.
Inspect electrical systems and perform minor repairs or replacements, including air-conditioning controls, televisions, and lighting systems.
Assist with routine and major repairs to hotel equipment, including small appliances, kitchen and laundry equipment, boilers, pool equipment, HVAC systems, tools, and plumbing fixtures and systems.
Service the hotel pool, including adjusting chemicals, cleaning filters, completing maintenance request forms, and maintaining record logs.
Maintain the building exterior and curb appeal through tasks such as snow removal, lawn care, painting, trash removal, and gardening.
Refurbish and, when needed, paint and finish guest-room furniture and fixtures, including cabinets, tables, chairs, doors, windows, and counters.
Respond courteously to guest questions, complaints, and requests to support guest satisfaction.
Operate heavy machinery.
Repair or replace defective equipment parts using hand and power tools, and reassemble equipment.
Diagnose mechanical problems and determine repairs, consulting blueprints, repair manuals, and parts catalogs as necessary.
Assemble, install, and repair wiring, electrical and electronic components, pipe systems and plumbing, machinery, and equipment.
Complete maintenance work orders in a timely manner to maintain guest satisfaction.
Communicate with other departments about guest-room conditions.
Keep work areas and storage rooms clean and orderly.
Follow department policies and communicate and enforce policies fairly and consistently with staff.
Attend training and meetings as required by management and perform other duties as requested.