Maintenance Engineer II

The Sheraton Palo Alto • Palo Alto, CA

5d • Onsite

About The Position

We are seeking a skilled and dependable Engineer II to join our hotel team. In this role, you will help maintain the hotel's guest rooms, public areas, back-of-house spaces, restaurant, and grounds by performing preventive maintenance, troubleshooting equipment, and completing repairs. The ideal candidate has experience in general building maintenance and takes pride in providing a safe, comfortable environment for guests and team members.

Requirements

• High school diploma or equivalent.
• Two (2) or more years of maintenance experience in hospitality, commercial, or residential facilities.
• Working knowledge of plumbing, electrical, HVAC, mechanical systems, carpentry, and general building maintenance.
• Ability to troubleshoot and repair building equipment and systems.
• Strong communication, problem-solving, and customer service skills.
• Ability to work independently and as part of a team.

Nice To Haves

• Hotel or hospitality maintenance experience.
• HVAC, EPA, or other skilled trade certifications.
• Experience with preventive maintenance software.
• Certified Pool Operator (CPO) certification or willingness to obtain.

Responsibilities

• Perform preventive maintenance and repairs throughout the hotel, including guest rooms, public spaces, kitchen, laundry, and mechanical areas.
• Respond promptly to guest maintenance requests and complete work orders with a strong focus on customer service.
• Maintain hotel equipment, tools, and facilities in safe working condition.
• Complete painting, drywall, carpentry, and general building repairs as needed.
• Maintain the pool, spa, water treatment systems, and exterior grounds.
• Conduct routine inspections and document completed maintenance activities.
• Assist with renovation projects and capital improvements.
• Follow all company safety policies, including Lockout/Tagout procedures, and comply with OSHA and brand standards.
• Maintain maintenance inventory and communicate repair needs to the Chief Engineer.
• Support and mentor less experienced engineering team members when needed.
• Perform other duties as assigned.

Benefits

• Competitive pay
• Paid time off
• Health, dental, and vision benefits (if applicable)
• 401(k) with company match (if applicable)
• Hotel discounts
• Opportunities for training and career advancement
• Supportive and team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED