Maintenance Eng II (Full Time) - The Ben Autograph Collection

Sage Hospitality•West Palm Beach, FL

2d•Onsite

About The Position

The Maintenance Engineering Tech is responsible for supporting the daily maintenance operations of the hotel to ensure a safe, functional, and comfortable environment for guests and team members. This role performs preventive maintenance, responds to work orders, and assists with repairs in guest rooms, public areas, and back-of-house spaces. The position requires troubleshooting skills, attention to detail, and the ability to work efficiently in a fast-paced hospitality environment. Overlooking the marina and the Intracoastal Waterway, The Ben features sophisticated event spaces, luxury accommodations, rooftop experiences at Spruzzo, elevated dining at Proper Grit, and high-volume guest operations that demand exceptional attention to detail and facility performance. As part of Marriott’s Autograph Collection and operated by Sage Hospitality Group, The Ben embraces individuality, creativity, and thoughtful hospitality inspired by the legacy of Byrd “Birdie” Dewey and the historic Ben Trovato Estate—creating an experience that is, unmistakably, “Exactly Like Nothing Else.” For a maintenance and engineering leader, this is more than a position—it is an opportunity to contribute to the continued evolution of a premier luxury destination while leading a team dedicated to excellence, safety, and unforgettable guest experiences. Serve as a dedicated ambassador of the hotel’s luxury experience by maintaining constant communication with the central base station through a portable radio and responding swiftly to engineering service calls with professionalism and discretion. Anticipate and prioritize guest needs, ensuring every request is handled with urgency, care, and exceptional attention to detail. Preserve the comfort, elegance, and seamless operation of the property by maintaining all hotel equipment and facilities to the highest standards of safety, efficiency, and reliability. Perform all responsibilities of a Maintenance Technician I while bringing advanced expertise in specialized trades including plumbing, electrical, carpentry, and HVAC. Approach every task with craftsmanship and precision, contributing to a refined, safe, and uninterrupted guest experience that reflects the excellence and sophistication of a luxury hospitality environment. Expected to work evening shifts from 2:30 PM to 11:00 PM, maintaining a strong presence throughout peak guest service hours while ensuring operational excellence across the property.

Requirements

High school diploma or equivalent required, supplemented by two years of trade school education or specialized training in building maintenance, construction, or a related field. Equivalent hands-on technical experience may also be considered.
Minimum of four years of experience in building maintenance, with strong working knowledge across mechanical, electrical, HVAC, plumbing, carpentry, and general engineering operations.
Prior experience within luxury hotel or hospitality environments is highly preferred.
Familiarity with preventive maintenance programs, work order systems, and Marriott or comparable hospitality standards is considered a strong advantage.
Demonstrated expertise in maintaining and repairing hotel facilities and equipment with a commitment to safety, efficiency, and exceptional guest service standards.
Proficient in: HVAC, refrigeration, and air conditioning systems
Proficient in: General plumbing repairs, including unclogging drains, replacing faucets, toilets, and valves
Proficient in: Electrical systems, boilers, and bathroom fixtures
Proficient in: Carpentry, drywall repair, tiling, and painting from preparation to finish
Proficient in: Groundskeeping and general property maintenance
Proficient in: Safe and effective use of hand and power tools
Ability to read and interpret technical manuals, meters, LED readouts, computer screens, and written instructions.
Strong organizational, analytical, and communication skills with the ability to interact professionally and courteously with guests, associates, and contractors both verbally and in writing.
Ability to lift, carry, push, or support up to 75 lbs throughout an 8-hour shift
Ability to climb ladders, crawl through confined spaces, bend, reach overhead, and work in physically demanding environments
Capability to safely operate tools and equipment while handling small mechanical components
Ability to stand, walk, and perform repetitive physical tasks for extended periods
May be required to operate a motor vehicle as part of daily responsibilities

Nice To Haves

Prior experience within luxury hotel or hospitality environments is highly preferred.
Familiarity with preventive maintenance programs, work order systems, and Marriott or comparable hospitality standards is considered a strong advantage.

Responsibilities

Perform preventive maintenance in guest rooms and hotel facilities
Respond to maintenance requests and work orders in a timely manner
Troubleshoot and repair HVAC, plumbing, electrical, carpentry, painting, and general maintenance issues
Perform drywall repairs, touch-up painting, and basic carpentry work as needed
Repair and maintain doors, locks, cabinets, furniture, and fixtures
Assist with inspections and safety compliance procedures
Maintain tools, equipment, and work areas organized and safe
Support special projects, repairs, and emergency maintenance needs
Communicate effectively with hotel departments regarding maintenance updates
Ensure excellent guest service while completing tasks in occupied areas

Benefits

Ability to Accrue PTO
Sick Time Off
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company’s 401(k) program with employer match
Eligible to enroll in Health savings accounts or Flexible Spending Accounts
Company paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
Company-paid short-term disability
WINFertility guidance for those enrolled in Sage medical plan
Calm Health Application Subscription
Tuition Reimbursement of up to $2,000 per calendar year
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $500 per referral.