Maintenance Electrician

Hoover Electric Inc • Troy, MI

132d

About The Position

Hoover is seeking a technically skilled, customer-focused Maintenance Electrician to perform residential electrical inspections, diagnose and repair electrical issues, and help homeowners understand the condition of their electrical systems and available maintenance or upgrade options. The role combines hands-on electrical work with customer communication, education, estimating, and service recommendations.

The position involves completing 3–4 maintenance or service calls per day, conducting thorough inspections, and building lasting customer relationships through reliable, high-quality service. The technician participates in ongoing weekly training to develop technical, communication, and customer-service skills. The schedule is Monday through Friday, with an on-call rotation, and technicians can dispatch from home.

Requirements

• State-specific electrical license; Journeyman or equivalent preferred.
• 3–5 years of hands-on residential electrical experience.
• Valid driver’s license.
• Strong understanding of National Electrical Code (NEC) standards.
• Ability to lift up to 50 pounds and work safely in residential environments.
• Technical skill in electrical troubleshooting, repair, and safety procedures.
• Strong communication and customer-service skills, with comfort presenting repair and upgrade solutions.
• Accountability, a strong work ethic, integrity, organization, and openness to feedback and continuous improvement.

Nice To Haves

• Experience with ServiceTitan.
• Journeyman electrical license or equivalent.

Responsibilities

• Perform comprehensive residential electrical inspections lasting approximately 60–90 minutes.
• Diagnose and repair electrical issues involving outlets, switches, breakers, and lighting systems.
• Inspect electrical panels, wiring, surge protection, generators, and other residential systems.
• Educate homeowners about system health, energy efficiency, and upgrade options.
• Offer preventative maintenance plans and service memberships.
• Prepare accurate estimates and invoices using company software, including ServiceTitan.
• Participate in ongoing training to improve technical skills, communication, and customer service.
• Complete 3–4 maintenance or service calls per day.
• Maintain a 50% or higher conversion rate on recommended repairs or upgrades.
• Deliver thorough, value-driven inspections and build strong customer relationships through consistent 5-star service.
• Promote safety, reliability, and membership programs.
• Keep tools, materials, and the company vehicle clean and organized.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance.
• Employee Assistance Program (EAP).
• Company-matched 401(k) retirement plan.
• Short-term disability coverage.
• Company-provided uniform, iPad, gas card, and vehicle.
• Paid time off and vacation.
• Six paid holidays.
• Biweekly pay.
• Life insurance.
• Ability to dispatch from home.
• Consistent weekly schedule, Monday through Friday, plus an on-call rotation.
• Ongoing weekly technical and professional training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed