Maintenance Director

Gallaher Signature Living - VarennaSanta Rosa, CA
Onsite

About The Position

The Maintenance Director is a key leader responsible for the overall integrity, safety, and presentation of our campus. This role ensures that all building systems, grounds, and residences are impeccably maintained to support a refined, resort-style active adult living experience. Combining hands-on expertise with thoughtful leadership, the Maintenance Director oversees maintenance and housekeeping operations, partners closely with community leadership, and ensures compliance with all applicable state and federal regulations, including Title 22 for our Varenna and Villa Capri properties. This position is ideal for a professional who values excellence, takes pride in craftsmanship, and understands that a beautifully maintained environment directly enhances resident satisfaction and quality of life.

Requirements

  • Minimum of three (3) years of leadership experience in property maintenance or a related field.
  • Strong working knowledge of building systems, including electrical, plumbing, HVAC, and mechanical systems.
  • Experience coordinating and managing vendors with a focus on quality, accountability, and cost control.
  • Proficiency with computers and the ability to learn and utilize maintenance management software.
  • Excellent leadership, communication, organization, and problem-solving skills.
  • Ability to pass required background screening in accordance with state regulations.

Responsibilities

  • Provide direct supervision, coaching, and performance oversight for maintenance and housekeeping team members in accordance with Title 22 supervision requirements.
  • Establish clear expectations and foster a culture rooted in hospitality, accountability, professionalism, teamwork, and efficiency.
  • Ensure staff receive appropriate training and ongoing development related to safety, maintenance practices, and regulatory compliance.
  • Delegate tasks effectively while remaining actively engaged in daily operations.
  • Oversee all daily maintenance functions, including service requests, apartment turns, preventive maintenance programs, and landscaping.
  • Perform hands-on maintenance work as needed, including minor electrical, plumbing, carpentry, painting, and appliance repair, within the scope permitted by regulation.
  • Ensure apartment turns are completed on schedule to support occupancy and marketing timelines.
  • Develop and maintain preventive maintenance schedules to protect assets and extend the life of building systems and equipment.
  • Coordinate and supervise third-party vendors to ensure work is completed safely, efficiently, and to quality standards.
  • Respond to emergency maintenance situations outside of regular business hours, including evenings, weekends, and holidays, for assigned properties as operational needs require. The Maintenance Director may need to respond to urgent maintenance, safety, and building system issues after hours. As a result, the Maintenance Director, in rotation with the maintenance assistants, needs to be able to arrive onsite within one hour.
  • Ensure the community complies with all applicable local, state, and federal regulations, including Title 22 requirements and OSHA safety standards.
  • Maintain a safe environment for residents, staff, and visitors through regular inspections and prompt resolution of hazards.
  • Support emergency preparedness procedures and ensure building systems are operational and compliant.
  • Order supplies, manage inventory, and oversee tools, equipment, and capital assets.
  • Maintain accurate records related to maintenance activities, inspections, and vendor services using maintenance management software.
  • Collaborate with community leadership to develop maintenance procedures, budgets, and long-term property improvement plans.
  • Other duties as assigned.

Benefits

  • Medical (PPO and HSA), dental, and vision insurance options (fulltime only)
  • Flexible Spending Accounts (FSA) – (fulltime only)
  • Life insurance (fulltime only)
  • 401(k) plan with safe harbor employer match
  • Paid vacation and sick time for hourly team members; PTO plan for exempt team members
  • Hourly staff members receive paid time off for their anniversary and birthday
  • Paid holidays
  • Paid bereavement
  • Paid jury duty
  • Complimentary meals for day-shift property employees from our award-winning dining programs
  • Opportunities for career advancement and professional growth
  • Extensive employer provided training for staff members at all levels
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