Maintenance Director

Phoenix Senior Living•Beaufort, SC

3d•Onsite

About The Position

The Retreat at Ladys Island is seeking a Facilities Director to join their team! The Facilities Director reports to the Executive Director. Responsibilities include planning, organizing, developing, and leading overall facilities management operations, which may include maintenance, housekeeping, laundry, and security in accordance with federal, state, local laws, and Phoenix standards, guidelines, and regulations. This role oversees minor repairs, responds to building emergencies, acts as a liaison with the Executive Director and external vendors, and monitors maintenance logs and building façade inspections. The Facilities Director also coordinates consultants and contractors for large-scale projects, oversees touch-up paint jobs, furniture refinishing, and moving. Additionally, they manage the HVAC system for air quality and temperature control, oversee fire protection system tests and documentation, review financial statements, and support the Regional Director of Facilities with technical training. The role involves overall department management, including recruiting, hiring, training, coaching, disciplining, and daily review of timekeeping and payroll. The Facilities Director attends various meetings and provides training on utility shut-offs, emergency protocols, chemical handling, housekeeping, laundry, and security procedures.

Requirements

High School Diploma/ GED required
Two (2) years supervisory and management experience including hiring staff, coaching, performance management daily operations supervision, discipline and counseling
Three (3) years facilities experience demonstrating extensive knowledge of systems such as HVAC, plumbing, electrical, mechanical and code compliance
Valid Driver's License (if Applicable)
Understanding of infection control procedures
Possess extensive knowledge of all fire & life safety regulations and OSHA regulations
Demonstrate the ability to Multi task and Manage Stress
Understands and embraces the assisted living philosophy
Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times
Ability to delegate assignments to the appropriate individuals based on their skills, roles and interests
Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
Demonstrating tact and a helpful attitude are necessary pre-requisites for a customer service oriented environment

Nice To Haves

Certification may be required per state
Experience preferred in maintaining water heat source pumps

Responsibilities

Plans, organizes, develops and leads the overall facilities management operations which may include maintenance, housekeeping, laundry and security in accordance with federal, state, local laws and Phoenix standards, guidelines and regulation
Oversees minor repairs such as replacement of faucet washers and spindles, faulty window latches, broken tank toilet handles, unplugging clogged toilets and drains, changing light bulbs, tightening loose hinges or door mechanisms, diagnostic & repair of stand-alone saflok door lock units i.e. batteries replacement and general maintenance
Responds to all building emergencies and directs others based on situation
Acts as the liaison with respect to the Executive Director and external vendors
Monitors and evaluates Maintenance Log request ensuring request are responded to in a timely manner
Monitors and periodically inspects the building façade for damages and needed repairs
Effective coordinate the efforts of consultants, contractors and Phoenix resources to complete large scale projects
Oversees touch up paint jobs, furniture refinishing, furniture moving, transportation of extraneous materials for elimination to proper sites
Oversees and monitors the HVAC system to ensure proper air quality and comfortable temperatures are felt throughout the community
Oversees the tests, scheduled inspections and maintains proper documentation on the fire protection system
Reviews monthly financial statements and implements plans of action around deficiencies
Process and submit monthly expenses and budget data timely per Phoenix policies and internal business controls
Supports the Regional Director of Facilities by providing technical training to other communities as requested
Trains associates on the following: Location and operation of all utility shut-offs, Emergency response protocols, Safe chemical handling and usage, Housekeeping procedures if housekeeping operations are within leadership scope, Laundry procedures if laundry operations are within leadership scope, Security procedures if security operations are within leadership scope
Overall Management of the department, including but not limited to: recruiting, hiring, training, coaching and disciplining
Daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid
Attends regular meetings; Stand up, Cross over, Department Director meetings, Town Hall, Quality Improvement and other as directed by the Executive Director