Maintenance Coordinator

RS Group•Rocky Mount, NC

About The Position

The Maintenance Coordinator's prime responsibility is to provide support to our customer in relation to day-to-day MRO products and services. Utilizing the customer and RS ERP systems, this role will support, expedite, and provide technical assistance for RS’ core products & services, including sourcing and PO placement as needed.

Requirements

Strong interpersonal and phone skills
Excellent verbal and written communication
Ability to meet deadlines
Detail-oriented and well-organized
Strong computer literacy skills – Windows, Microsoft Office Suite, Inventory Management Systems
Working knowledge of Health and Safety requirements
Knowledge of industrial consumables/MRO market and products and their applications
Strong sales and customer relationship development skills
Negotiation skills at multiple levels within the customer and the supplier organizations
Recording and maximizing cost savings to mutual benefit
Ability to prepare and deliver basic reports to illustrate evolution of customer-specific KPIs
Embrace RS Integrated Supply’s initiatives and assist with the change management process when needed
Ability to work within projects that result in new business opportunities and/or increase customer retention

Responsibilities

Delivery of customer contractual commitments
Manage specific storeroom activities to assist the procurement and operations team as identified by the site manager: New Part Adds, Rush Order Delivery Expedites, Receiving Support, Functional Equivalent Form Management, Freight Discrepancy Management, Repair Program, Continuous Improvement Projects, NMI Resolution, Returns to Vendor
Assist procurement in sourcing of products as needed
Respond to customer inquiries regarding company products and services
Check the availability of stock
Place and expedite purchase orders for stock and non-stock items to support urgent requests from the customer
Complete and monitor reports including procurement and supplier performance metrics
Participate in special projects as directed, including process improvement teams
Assist in identification, sourcing and procurement of MRO requirements (Core product areas) on behalf of the customer
Identify, implement, and manage opportunities for Continuous Improvement by working with customer engineering, purchasing, and production teams
Provide IDR support
Use the RS Preferred Supplier Program and approved suppliers to ensure delivery of cost savings and assist procurement in the supplier relationship to deliver highest levels of service and availability
Expedite and manage new and outstanding orders to achieve delivery performance to the agreed due date; ensure regular communication with customer stakeholders
Monitor, be responsible for, and promote health and safety within the site operation, ensuring adherence to RS Integrated Supply and the Customer’s Health & Safety Policy at all times
Other duties as assigned