Maintenance Coordinator (Atlantic Terrace, Atlantic Gardens & Southern Hills)

WinnCompanies•Washington, DC

15h•Hybrid

About The Position

WinnCompanies is seeking a Maintenance Coordinator to support the maintenance operations of their team at Atlantic Terrace, Atlantic Gardens & Southern Hills, three affordable housing properties totaling up to 558 units where all properties are located in Washington, D.C. In this role, you will provide support to the designated department with daily administrative procedures and special projects. You will help to serve as the main point of contact for the maintenance team.

Requirements

High school diploma or GED equivalent.
1-3 years of relevant work experience.
Prior experience working in the multifamily industry.
Experience with RealPage/OneSite property management software.
Proficiency in Microsoft Office, particularly Outlook, Excel, and Teams.
Excellent organizational and recordkeeping skills.
Excellent customer service skills.
Solid verbal and written communication skills.
Ability to comprehend and converse in English to communicate effectively with stakeholders.
Excellent attention to detail and organizational skills.
Ability to exercise good judgment and apply initiative.

Nice To Haves

Residential maintenance knowledge.
Past experience with OneSite / RealPage Facilities.

Responsibilities

Provide office support, including: maintain files and order maintenance supplies and handle incoming and outgoing mail.
Receive, enter and ensure that work orders are entered promptly and accurately, especially for time-sensitive repairs such as violations, HQS, and court stipulations.
Provide customer service and quality control for all maintenance actions.
Schedule and coordinate all Preventive Maintenance Inspections and Annual Inspections.
Track due dates for HQS work orders and Certifications of Completed Repairs and provide copies to Maintenance Supervisor at least 5 days prior to the certification due date.
Track court stipulations to ensure that access is attempted on all access dates.
Assigning, prioritizing, and managing all work orders for 8 Maintenance Technicians across our 3 sites.
Provide copies of all completed court stipulation work orders to the Assistant Manager.
Report all instances of no access to the Maintenance Supervisor and Assistant Manager.
Review all completed work orders and issue any lease violations and charges for damages.

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families