Maintenance Coordinator

PenskeSheboygan, WI
12dOnsite

About The Position

Position Summary: The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. Work Location: 3535 Weeden Creek Rd, Sheboygan, WI 53081

Requirements

  • High school diploma or equivalent required, degree preferred
  • Interpersonal and relationship building skills with an ability to collaborate with branch team members.
  • Competent written and verbal communication skills
  • 2 years+ experience in customer service and operations experience required
  • 2 years working in service and parts department preferred
  • Agile and quick learner, enjoys collaborative projects and continuous education
  • Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
  • Regular, predictable, full attendance is an essential function of the job
  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Responsibilities

  • Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.
  • Maintain optimal inventory levels through ordering parts according to sourcing procedure ensuring suppliers deliver purchases defect-free and on-time through partnering with Centralized Parts Ordering on a daily basis.
  • Receive and store parts in an organized and easily accessible manner. Ensure that updates to PartsNet occur timely, complete frequent inventory cycle counts and ensure parts are available when needed.
  • Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner.
  • Ensure warranty items are shipped and are received on time, as well as follow-up on returns and warranty-grams in partnership with the warranty department.
  • Partner with Customer Service Coordinator to ensure repairs are being scheduled as parts are available
  • Vendor support and accountability & ensuring payments are being processed correctly
  • Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.
  • Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.
  • Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
  • Projects and tasks assigned by Branch Financial Manager and District Financial Manager
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